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Old 05-23-2012, 09:37 AM
lanep82's Avatar
lanep82 lanep82 is offline
TT Enthusiast
Join Date: Apr 2011
Boat: 2008 Mastercraft X-15, 350 HP
Location: Texas
Posts: 162
I purchased my 2008 X-15 on a consignment deal through TXMC. Dealt w/Brian Sassar. He treated me pretty well, just like all the guys there.

My boat has been in the service department 3 times over the past year, 2 times w/warranty work, once for an oil change/tune up. I can't say they were PERFECT but I think they took good care of me. Didn't whine about warranty work. Didn't rip me off. In fact, they gave me a free knob that holds the mirror onto the tower.

I would recommend TXMC and their service department.

Don't email the service dept. Call them. They aren't the best at emailing..........
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Old 05-23-2012, 10:26 AM
cwarndahl's Avatar
cwarndahl cwarndahl is offline
MC Devotee
Join Date: Dec 2011
Boat: X-45 finally better then x-10
Location: Austin, TX
Posts: 1,444
the guy i have talked to in the service dept is josh. sorry it took so long i was out of town.

Originally Posted by kskonn View Post
interesting, I have heard not so great things about boat town but I have heard nothing but good things about Texas Ski ranch. The Rave reviews they had on this board where the main reason I bought 2 boats from them. Who did you talk to in the service department? I have just never heard of anyone with a bad thing to say about their service department, Mastercraft actually sends their head of service to other dealerships when things cannot be diagnosed properly.

let me know.
2012 MC X-25
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