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boogie420 03-30-2013 01:30 PM

mastercraft by design has me bummed
i purchased a clear decal kit for a x2 off their site for 399.00, and i ordered a few t-shirts as well. i could of bought the tshirts at local dealer but i was already ordering so figured why not. well the shirts arrived but the decal kit was not in the box. i went to their site and used the contact us info......called about 20 times since its arrival thursday, nobody answers, and yes i called during business hours. so i've left them 2 voicemails with my contact info and explaining the situation and 3 emails letting them know the situation........ no response. is this an official mastercraft website and maybe my dealer could help me,? as they have always been above expectation. or maybe somebody on here has a relationship with this company could help me? this is the link to the missing item and the box that the shirt arrived in says box 1 of 1 so wasn't another box that was missing or anything like that.

mzimme 03-30-2013 01:43 PM

Ask for a refund and by your decals from [email protected]

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boogie420 03-30-2013 01:47 PM

thanks, thats a good idea....hopefully he can get the same one i really liked it compared to others I've seen.

[email protected] 03-30-2013 03:49 PM

If you called yesterday...give them till next Mon/Tues

They may have been closed for good friday

[email protected]

Double D 03-30-2013 04:04 PM

Go to BAWS first any way. MCBD is expensive...

JohnE 03-30-2013 04:14 PM

Haven't heard any positive feedback about MBD in a few years. Scott, you out there?:D

boogie420 03-30-2013 04:19 PM

Tried thurs and fri, but maybe your right about the holiday. I hope so

JohnE 03-30-2013 04:33 PM


Originally Posted by boogie420 (Post 920401)
Tried thurs and fri, but maybe your right about the holiday. I hope so

I doubt it has anything to do with the Holiday. Cancel your order and notify cc company.

2012X45 03-30-2013 05:22 PM

Same thing happened to me except my missing item is only $10. I tried calling Wednesday, Thursday, Friday, and emailed but have received no reply.

Covi 03-30-2013 06:42 PM

MCBD sucks! I too had a bad experience with them.

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