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  #11  
Old 05-08-2013, 02:32 PM
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mzimme mzimme is offline
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Originally Posted by Grant777 View Post
After buying a new prop, Eric generously repaired the dinged one it was replacing at no cost. Good man!
Now that is a guy acting like he wants repeat business. Business owners, take note of this mans methods.
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  #12  
Old 05-08-2013, 03:03 PM
SSMoose SSMoose is offline
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Originally Posted by mzimme View Post
Now that is a guy acting like he wants repeat business. Business owners, take note of this mans methods.
My business was always done that way. A customer is the most valuable asset a business has, so taking care of them is to quote Ford "job#1". Repeat business always is the result of customer care and concern. Value is a factor in any customer relationship.
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