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  #1  
Old 02-19-2014, 05:42 PM
Bob B Bob B is offline
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Join Date: Jul 2006
Boat: 197 ProStar 2002
Location: Lees Summit MO
Posts: 132
password on Mastercraft.com

How do I reset my password on Mastercraft.com?
I am trying to design a 2014 PROSTAR 197.
The site will not let my chg my password because I do not know the hull Id of my current boat.
I canít send them an-mail for the same reason..
I had to Google map them to get a phone no.

I will vent now!
What happens to one that does not own a MC.
This web site need help.
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  #2  
Old 02-19-2014, 06:41 PM
skitilldark skitilldark is offline
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Had this same issue a few years ago. Admin had to reset. Repost this under team talk forum help. They might supervise that area more?
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  #3  
Old 02-19-2014, 08:29 PM
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Aric'sX15 Aric'sX15 is offline
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Join Date: Nov 2007
Boat: Mainship Pilot 30
Location: Corinth
Posts: 3,041
Why dont you just make a new username?
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  #4  
Old 02-19-2014, 08:49 PM
Bob B Bob B is offline
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Boat: 197 ProStar 2002
Location: Lees Summit MO
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Because it says my e mail already has an acct.. Note .. This is on mastercraft.com, design a boat.
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  #5  
Old 02-19-2014, 09:19 PM
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ProTour-X9 ProTour-X9 is offline
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Quote:
Originally Posted by Bob B View Post
I am trying to design a 2014 PROSTAR 197.
There's your problem.
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  #6  
Old 02-19-2014, 09:23 PM
Bob B Bob B is offline
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Join Date: Jul 2006
Boat: 197 ProStar 2002
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Quote:
Originally Posted by ProTour-X9 View Post
There's your problem.
..Why?
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  #7  
Old 02-19-2014, 09:34 PM
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thatsmrmastercraft thatsmrmastercraft is offline
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Quote:
Originally Posted by Bob B View Post
..Why?
I think that was a little humor as the 2014 Prostar is not a 197.....it is a brand new boat.
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  #8  
Old 02-19-2014, 09:41 PM
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Aric'sX15 Aric'sX15 is offline
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You have to enter your hull id to make a username on the mc website??
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  #9  
Old 02-19-2014, 11:15 PM
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mikeg205 mikeg205 is online now
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Send a message via Skype™ to mikeg205
probably someone working on website - sit tight...
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  #10  
Old 02-20-2014, 11:52 AM
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TTAdmin TTAdmin is offline
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Hi Bob,

MasterCraft.com/Design-A-Boat account passwords are encrypted. The best way to change your password is to reset it here: http://www.mastercraft.com/account/r...password_reset

After you enter-in your user name, answer the security question and click the "Request Password Reset" button , an email will be sent to your email address (that you registered) with a link to reset your password.

Hope this helps-

Thanks,
TTAdmin
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