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  #1  
Old 04-07-2012, 02:02 PM
jchance jchance is offline
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Join Date: May 2007
Boat: 2001 Maristar 210VRS
Location: Southeast
Posts: 35
Wakemakers.com

Anyone know what is going on with them or how reliable they are. The reason I ask is I have contacted them twice about upgrading the ballast system on my 2001 Maristar V210. It has the factory ballast system and filling is sometimes interesting. I contacted them last July and again 3 weeks ago. Last year they responded requesting a photo of the transom to see the set-up and never responded afterwards, even to my email requests.

This year, I got a response from Spencer after about 2 weeks and again they said they could help. I responded to his email with exactly for what I was looking and again have not received a response. anyone else have this problem OR is there another good wake boat supplier out there?
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  #2  
Old 04-07-2012, 02:24 PM
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CantRepeat CantRepeat is online now
 
Join Date: Jul 2008
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Try Jason, he's who I deal with all the time and he's great.



Jason
(503) 278-5359 | jason@wakemakers.com | www.wakemakers.com
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Last edited by CantRepeat; 04-24-2012 at 05:29 AM.
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  #3  
Old 04-07-2012, 07:16 PM
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nmcjr nmcjr is offline
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Boat: 2002 X-Star
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I agree with Tim, they're reliable. I think they just get busy and there isn't a huge staff there. I'd probably just give them a call, they seem to be pretty good about answering the phone.
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  #4  
Old 04-07-2012, 07:42 PM
bcd bcd is offline
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Boat: 2014 X-2
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I've talked to Spencer on the phone a couple of times and sent him emails on his request. He was supposed to get back me with some information and never did. Last time, I talked to Jason. He was very helpful and even talked me out of buying the expensive timer modules from them.
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  #5  
Old 04-07-2012, 08:22 PM
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197 TT 197 TT is offline
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Boat: 2003 Prostar 197 Tournament Team
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I worked with both and they helped me set up my unique system and took care of me when I had a hiccup... I definitely recommend...
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  #6  
Old 04-08-2012, 09:12 AM
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-V- -V- is offline
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Join Date: Jun 2011
Boat: 2000 MasterCraft MariStar 210 VRS
Location: San Antonio, Texas
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hey jchance, what are you doing with your old ballast system if you upgrade?
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  #7  
Old 04-09-2012, 08:14 AM
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Cary K. Cary K. is offline
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Join Date: Dec 2004
Boat: 01 X-Star
Location: Wilson, NC
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I have had great experience's and quick reply's from them as well.
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  #8  
Old 04-10-2012, 11:02 AM
jchance jchance is offline
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Join Date: May 2007
Boat: 2001 Maristar 210VRS
Location: Southeast
Posts: 35
Planning on keeping the tanks and just converting over to something that fills.empties more reliably.
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  #9  
Old 04-10-2012, 12:52 PM
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bturner2 bturner2 is offline
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Join Date: Mar 2008
Boat: Maristar 200VRS w/ X2 Package, 2007, 310HP
Location: Brighton, MI
Posts: 2,254
They overnighted a pump to me while on vacation in Northern Michigan. Pretty much saved the week and vacation for me. Not sure who I worked with but would not hesitate to recommend or use them again.....
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  #10  
Old 04-10-2012, 03:48 PM
jason@wakemakers.com jason@wakemakers.com is offline
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I wanted to take a second to apologize for not meeting our standards for prompt communication. We're working to resolve the situation so that it doesn't happen again, but in the meantime if anyone needs assistance, please feel free to get in touch with me directly and I'll be happy to help you, or find someone that can.
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