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  #1  
Old 10-03-2008, 04:00 PM
macattack's Avatar
macattack macattack is offline
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Boat: 2005 MasterCraft PS197 TT, #31/100, MCX 5.7L
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Free Reliable Hub Upgrade

Ref a 2005 MC PS197 and trailer. I sent an email to http://www.reliabletool.com/ to ask what weight oil to use in the hubs since the MC Trailer manual states 80/90W and the plastic Reliable hub caps were stamped with 50W weight.

Their email response follows: "Here's the short of the long story....I'd like to go ahead and swap you out caps. Since we started the oil bath system we have redesigned to a better style of cap. It is made from aluminum with a high temperature sight glass. Basically, it is more durable and helps prevent any leaks. Email your address and I'll ship you a couple caps. Let me know if the trailer is tandem or single axle.

On the oil, it makes no difference which you use. Our testing determined either was suitable with no temperature difference. Thanks...Clay"

Four days later I have new aluminum hubs; can't beat that for customer service!

The only challenge I found was how to torque the hub caps 25-30 ft lbs w/o buying a $35 2 7/8" socket. So I used a strap wrench and hand tighten. Maybe somebody knows a better way? I also used a 1x2 to brace the hub so the rotor would not turn while tightening the cap. Hope the attached pics turn out; my first attempt at this type of email!

Bottom line, whoever has the all plastic Reliable trailer hub caps can get the aluminum upgrade for free to include shipping. Hope this helps...mac
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Last edited by macattack; 09-13-2011 at 12:53 PM.
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  #2  
Old 10-03-2008, 04:06 PM
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Jim@BAWS Jim@BAWS is offline
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Boat: 1996 PS 190 LT-1/Powerslot
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GREAT PHOTOS and example

Thanks for posting...looks great

Jim@BAWS
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  #3  
Old 10-03-2008, 04:22 PM
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Sodar Sodar is offline
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Boat: '07 ProStar 197 w/ MCX
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Thats damn fine customer service! You rarely get someone to offer a replacement without asking.
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  #4  
Old 10-03-2008, 04:25 PM
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Join Date: May 2006
Boat: Mastercraft, X-45, MCX
Location: Arkansas
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Heck I paid for mine last month.............All 4 of them.
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  #5  
Old 10-03-2008, 04:48 PM
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Boat: 2003 Mastercraft X-2 MCX
Location: Pacific Northwest
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hey, is it possible to buy replacement outer tapered chrome covers? and what do those new caps cost? mine are looking a little weathered.
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  #6  
Old 10-03-2008, 05:08 PM
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Join Date: Sep 2006
Boat: 2007 MC X2, RTP-1 5.7L 310 HP 1.5:1, 14.25 x 14.5 XMP OJ Prop, bimini, depth finder, and table, teak platform, White/viper red
Location: Pacific Northwest
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I just paid for my aluminum caps too last month and switched them out. I used the biggest screwdriver I could find and lightly tapped it in the grooves to get the hub tight. Not the best way for sure but it gets the job done. Newer boats come with the aluminum however single axles don't like mine.
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  #7  
Old 10-04-2008, 11:36 AM
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vogelm1 vogelm1 is offline
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Join Date: Aug 2005
Boat: 2005 MasterCraft ProStar 197, MCX
Location: Minocqua, WI
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I found them to be excellent to deal with too. I was "nervous" about the plastic hubs since there were so many stories on here of folks having them melt down or crack - after expressing my concern they said they'd go ahead and warranty them. Had new aluminum ones (with new 0-rings too) in the mail a couple days later!! No charge.

Regarding the torque on the caps...I just snugged mine down good with a strap wrench - just tight enough that they weren't coming off by themselves.
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  #8  
Old 06-29-2009, 12:39 AM
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stennes stennes is offline
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Boat: 2003 X30
Location: on the Columbia River, above and below a Dam
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Their web site is down or gone, have they gone out of business???
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  #9  
Old 10-18-2010, 12:59 PM
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CantRepeat CantRepeat is offline
 
Join Date: Jul 2008
Boat: 06 X30
Location: Roll Tide!!
Posts: 9,772
Does anyone have the part # for the new metal design?
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  #10  
Old 10-18-2010, 01:30 PM
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Boat: '06 X2 MCX
Location: Black Diamond, WA
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Claaed Reliable last summer (09) and they wouldn't warranty/replace the plastic caps anymore. Bullchit design to begin with, plastic caps....pffffft!
Don't have the part #'s, but my local dealer had them in stock.
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