My 2007 X2 is nothing but a lemon... what should I do?
For the 3rd time my 2007 has stranded me. This time hurting an individual that was in the boat.
Rewind back to February 2007.
I purchased a highly optioned 2007 X2 from Cope and McPheters Marine in Rocklin, California.
I noticed in the showroom as I was doing my inspection that the gel coat had clouding in it on both sides. Almost in a pattern like the boat was wrapped too early at the factory.
I pointed it out to them and they claimed it would rub right out. Nope.
Now let's talk about all the chips in my gel coat that had ink markers circling them yet were never repaired until I found them.
Now let's talk about the swim deck that had many large chips in it that they attempted to repair twice that looked like a kid patched it with playdough and food coloring.
Now let's talk about Mastercraft sending me a new swim deck that arrived chipped. I accepted in frustration.
Now let's talk about 1 month later where the boat up and died in the middle of Folsom lake stranding me and some business clients of mine in a very embarrassing moment. Turned out to be a bad lanyard switch.
Now let's talk about the stitching coming off my seat cushions.
Now let's talk about almost every one of my gauges having the glass crack.
Now let's talk about the KGB not emptying. (replaced impeller twice)
Now let's talk about the depth finder dying. (wire fell off)
Now let's talk about the trailer paint falling off. (they claimed the trailers were stacked too early after paint)
Now let's talk about the sloppy workmanship on every single repair. (i.e. I find screws on the floor, stripped screw heads, footprints and stains on my cushions from careless workers)
Now let's talk about the boat getting the gel coat on the sides repaired (good work) but then the boat wouldn't start last weekend. That apparently was a disconnected main wire to the breaker panel.
Now let's talk about how I discover the stereo didn't work this morning after getting it back from service only to discover they busted the breaker in half and pulled out another wire most likely when putting the facade panel back in.
Now let's talk about how when I launched the boat today that instead of backing up in reverse that the boat went forward and almost onto the boat ramp. The boat was moving forward while in REVERSE!!!!! This pinched my friend's elbow while he tried to protect the boat from slamming the dock. I have 4 adult witnesses that the boat was clearly in reverse and surged forward. Thank god my wife had the instinct to shut the engine off before hitting the ramp.
The nightmare never ends.
Keep in mind I paid Cope and McPheters Marine for every single interval service. I did the 20 hour at 18 hours. I did the 50 hour and 43 hours. I did the 100 hour and 82 hours and I had it winterized. We have been unable to successfully use the boat this season.
My wife wants nothing to do with the boat and is terrified of it.
I have been embarrassed and frustrated more than I care to think about.
I can't tell you how much money in wasted fuel, time off work to take it to and from service, and flat out wasting my time.
I purchased a new boat so I wouldn't have problems. I am sure I forgot at least 5 other things that have been wrong with the boat. In all fairness to MC they have always approved all the repairs but how much of this should I have to put up with when purchasing a $70,000.00 boat?
I am sick right now.
I am calling a lawyer on Monday. I have never sued anyone for anything in my life.
Last edited by Gozar; 05-17-2008 at 10:04 PM.