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Old 08-20-2014, 03:34 PM
Roman Roman is offline
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UPS shipping claim. Bent prop

So I recently purchased a new to me used prop. (low pitch for extra grunt)

Shipper sent me pictures, It all looked good with one season of use.

I get it today and one blad a solid wave/bend in it. I get pictures and send to sender.

He paid to get it packaged, and we are now going inot the claim process.

Actual packaging is fine. The theory the seller has here is that he paid to get it shipped and packaged (this is fact). So he paid for it, left my info to the clerk and left. It was then packaged and shipped. It appears since only one blade is bent, that this thing must have been dropped.

Anyone make any claims with UPS before? Any suggestions? They are picking it up tomorrow to inspect it.

Last edited by Roman; 08-20-2014 at 04:12 PM.
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Old 08-20-2014, 03:39 PM
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mzimme mzimme is offline
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If you have pictures of it not bent, that's probably going to help your case. Was there insurance on it?
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Old 08-20-2014, 03:42 PM
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mikeg205 mikeg205 is offline
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how bent is it? can you post a pic? Dropping it would only ding the edge IMO
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Old 08-20-2014, 03:55 PM
Roman Roman is offline
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We have special guys at work who do failure analysis pictures so my pictures are very detailed. No cameras allowed at work.

But here is the shot. Its only one blade. Other are fine
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Last edited by Roman; 08-20-2014 at 04:13 PM.
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Old 08-20-2014, 04:17 PM
cruiser cruiser is offline
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To be that damaged it had to be dropped before packaging, or the package is damaged.
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Old 08-20-2014, 04:24 PM
Roman Roman is offline
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Yes so that's the theory.

We had it shipped with insurance. He paid to have it packaged. Handed over the prop, provided my info, paid and left. So we are thinking it was dropped before the lady wrapped it, especially since one blade is only fubared. She probably thought that since it was still in one piece it was ok.

Any claims process advice?
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Old 08-20-2014, 04:44 PM
snork snork is offline
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you'd have to drive over it with a lift truck to bend it that much, a simple drop might ding a blade at the most
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Old 08-20-2014, 05:22 PM
H2ORidr H2ORidr is offline
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Quote:
Originally Posted by snork View Post
you'd have to drive over it with a lift truck to bend it that much, a simple drop might ding a blade at the most
The metal will be marred at the point of contact. From the photo it looks like it was hit on the edge, not the flat part of the blade. I am leaning towards it being dropped and a lucky hit where it dimpled that way.
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Old 08-20-2014, 08:03 PM
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kyfooter kyfooter is offline
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I worked at a propeller repair shop many years ago back in college...to bend a prop back into shape it took a solid whack with a hammer (special hammer). IMO, there is absolutely no way that prop was bent to that degree by a clerk dropping it. Look closely, the blade shows signs of hitting rock or concrete. I would think there is carpet or vinyl floor in a UPS store.

Take a look at the "properties" of the photos sent of the prop and see when they were taken. UPS will probably cover it, but it sure seems like someone is taking advantage of the system.

Just curious...who suggested insurance on the shipping?
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Old 08-20-2014, 11:01 PM
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Originally Posted by kyfooter View Post
....... Look closely, the blade shows signs of hitting rock or concrete. I would think there is carpet or vinyl floor in a UPS store.

Take a look at the "properties" of the photos sent of the prop and see when they were taken. UPS will probably cover it, but it sure seems like someone is taking advantage of the system.

Just curious...who suggested insurance on the shipping?
I agree with it having hit rock or something as it looks to have damage along the edge at the bend and to me, appears to be bent in two places.
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