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Old 08-25-2016, 07:56 AM
Mathewfamily Mathewfamily is offline
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Viper "BIG" Update Issues

One of the awesome TT members sent me an update for my Viper system beings that I am currently on version -32 and for some odd reason my system will not recognize the thumb drive is plugged in. I had all power off including the switch, plugged in thumb drive then turned on switch then key and the system booted up like normal. I was told that it would update automatically but no. So I went into the system and pushed update and it rebooted itself but did nothing out of the ordinary. I checked the version and it is still -32. I am at a loss as to what to do. Are there magic words I am suppose to say or maybe a special dance?
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Old 08-25-2016, 08:03 AM
jgraham37128 jgraham37128 is online now
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Shawn- just sent you an email, but there's a thread somewhere here with the instructions. Based off your thread it seems like you did everything right. i would check the USB connection.

Power off key off

Plug in USB
Move power to on
Turn Key on
Should get a blue screen
around 2 minutes it should start to reboot
Once done, power key off remove USB
You will get fire extinguisher service alarm go into setting and turn it to off
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Old 08-25-2016, 08:12 AM
Mathewfamily Mathewfamily is offline
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I get the blue screen every time I turn the key on, of course it is only on for a few seconds and this time it was all the same. The only warnings I keep getting, ever flippin time, is the change oil and service recommended. I wish I knew how to reset those so they don't keep coming on.
I did check the usb connection just incase it was disconnected but it was all just fine.

I do appreciate the update thou!!
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Old 08-25-2016, 10:21 AM
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gent13 gent13 is offline
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Would love to get that update as well.

As far as the warnings go the oil change reset warning is in the options and if I recall the dealer service reset just requires you to go into the options for it and then push up/down/up/down on the squash pad for the code and it clears. Did it this summer but there is a post on it via team talk somewhere
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Old 08-25-2016, 10:27 AM
Mathewfamily Mathewfamily is offline
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I do go into the options to clear the oil change and it works until I turn the key off then back on. I will try the up down up down trip for the dealer service warning. Thanks
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Old 08-25-2016, 10:46 AM
hvlx2 hvlx2 is offline
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my boat has been finicky at the dealer ....they said a lot of times it's the USB your using - maybe try to load it with a couple different ones
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  #7  
Old 08-25-2016, 10:50 AM
jgraham37128 jgraham37128 is online now
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  #8  
Old 08-25-2016, 11:14 AM
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GoneBoatN GoneBoatN is offline
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Instructions for doing the update at at http://www.mastercraft.com/manuals/d...uge_manual.pdf, page 11. You have to go into the menus and select the option to perform the update. Just inserting the USB and cycling power will not do it.

Menus have changed through several software updates so instructions/screens may not be exact, but it is in there somewhere.
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Old 08-25-2016, 12:30 PM
Mathewfamily Mathewfamily is offline
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When I downloaded the update I did not rename the file viperapp.mem, I believe that is the whole issue. The system is looking for a file named viperapp.mem and I had it named 8000-01094-01_58.mem which how I received it. I will try again tonight.
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Old 08-25-2016, 01:09 PM
Cyoder1 Cyoder1 is offline
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Can I get a copy of the file? I'm contemplating doing it myself but a bit afraid of the horror stories.

Thanks!

Chris
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