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Old 02-22-2017, 07:01 PM
bcd bcd is online now
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Join Date: Jul 2011
Boat: 2014 X-2
Location: Dubuque, IA
Posts: 1,167
MC dropped medallion so getting anything out of them is not likely.

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Old 02-22-2017, 08:00 PM
DStockton24 DStockton24 is offline
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Join Date: Jul 2016
Boat: 2008 Mastercraft X45
Location: Midwest
Posts: 88
Yeah that's the response I have gotten so far. Didn't know if someone knew the key phrase for them to do something

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Old 02-22-2017, 10:19 PM
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SS LS1 SS LS1 is offline
MC Fanatic
Join Date: Jul 2006
Boat: '13 X2 Pro Gen2, '98 30th Anniv PS190- SOLD-
Location: Western MI
Posts: 745
Originally Posted by DStockton24 View Post
My screen is delaminting in the corners from the LCD screen. I have tried with my local Mastercraft dealer and medallion on a warranty replacement width no luck. The screen isn't freezing or anything but would be nice to get it replaced. I know that the boat is 5 years old but any tips on getting medallion to replace it?
Honestly, sorry to say but you don't really have any hope of having Medallion replace the screen as they have been quite unresponsive to the many many recorded problems their systems have. Same for the poor Malibu owners of Medallion systems as they have made numerous postings on forums of their screens delaminting and eventually not responding to touch inputs with little to no help from Medallion. It's so bad MasterCraft dropped Medallion after only one year and they would like to forget all about the 2012 model year boats.

Quite a shame as I passed on a couple beautiful low hr 2012 MC boats last yr only because of the Medallion computer and it's know problems as I didn't want the headache nor the resale value hit that comes with it.
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Old 02-23-2017, 08:10 PM
Dave911rsr Dave911rsr is offline
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Join Date: Jul 2014
Boat: 2012 X-15
Location: Southeast
Posts: 141
Once I got rid of Perfect Pass and installed Zero Off, mine works fine. MC paid for the conversion.
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Old 06-15-2017, 08:33 AM
Nath X15 Nath X15 is offline
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Join Date: Dec 2016
Boat: Mastercraft X15 2012
Location: Australia
Posts: 19
Originally Posted by [email protected] View Post
I have had mine freeze on me and put random speeds on my cruise. I have learned how to do multiple workarounds. Also to turn off the key when all else fails. And I have the latest software-54. 2012 X-35 6.0L
Did you sort out the issue of your screen freezing? Mine does it when I turn on my Nav lights. How did you fix it?
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Old 06-16-2017, 11:19 PM
Nath X15 Nath X15 is offline
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Join Date: Dec 2016
Boat: Mastercraft X15 2012
Location: Australia
Posts: 19
Originally Posted by jbehr99 View Post
Is this still the most recent software version available (the post is about 2 years old)? I am looking at a 2012 x15 and want to make sure it has the most recent software.
How do you find the software version? I went through all the menus couldn't find it. One screen said it wasn't available
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