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  #561  
Old 12-07-2015, 07:00 AM
uliwake uliwake is offline
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Join Date: Dec 2015
Boat: xstar 2005
Location: middle east
Posts: 4
hi, just joined the mastercraft family , xstar 2005 . I have follow the thread and really want to get a gate to improve surf . What or who you recommend , did try to get in touch with wake-shaper but no response, wickedwakesurf they don't have xstar template . Thanks !
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  #562  
Old 04-01-2016, 10:21 AM
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ssnaples ssnaples is offline
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Join Date: Jun 2013
Boat: 2007 Mastercraft X2
Location: Southwest
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Originally Posted by uliwake View Post
hi, just joined the mastercraft family , xstar 2005 . I have follow the thread and really want to get a gate to improve surf . What or who you recommend , did try to get in touch with wake-shaper but no response, wickedwakesurf they don't have xstar template . Thanks !
Our apologies that you have not been able to get in contact with us. We have been having some website issues which we are working diligently to resolve. But we are still here! Please send us an email at wakeshaper@gmail.com and we will respond within 24 hours.

We just launched another option that you may be interested in. Please check out the thread here:
http://www.mastercraft.com/teamtalk/...ad.php?t=72239
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  #563  
Old 04-04-2016, 10:38 PM
MCCarroll MCCarroll is offline
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Join Date: Apr 2016
Boat: 2006 x30
Location: Southeast
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I can attest that ssnaples is alive and well. Incredibly responsive to several rounds of questions initially sent through wake-shapers website over past 24 hrs. As a result, I ordered V2.X for my 2006 x30 and am looking forward to exchanging my mush for push. Production/delivery currently apprx 2 weeks out. Not handy at all, so will probably be outsourcing the installation effort.

Thanks again, Scott for all the help.
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  #564  
Old 04-04-2016, 10:47 PM
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ssnaples ssnaples is offline
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Boat: 2007 Mastercraft X2
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Originally Posted by MCCarroll View Post
I can attest that ssnaples is alive and well. Incredibly responsive to several rounds of questions initially sent through wake-shapers website over past 24 hrs. As a result, I ordered V2.X for my 2006 x30 and am looking forward to exchanging my mush for push. Production/delivery currently apprx 2 weeks out. Not handy at all, so will probably be outsourcing the installation effort.

Thanks again, Scott for all the help.
Glad that we have been able to connect and we know that you'll be satisfied with your decision. Great customer service (which is a business in and of itself) is really one of our main goals this year. We look forward to hearing of your success with the new version. Should you need any help getting up and ruining successfully, please reach out to us at any time.
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  #565  
Old 04-14-2016, 10:08 AM
kman kman is offline
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Join Date: Nov 2006
Boat: 2005 X45 L18
Location: Memphis, TN
Posts: 167
I guess my money is no good. I've sent 2 emails and it's been almost 2 weeks with no response.

Update: Not sure happened with the emails, but we are communicating now he's being very responsive. ☺
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Last edited by kman; 04-18-2016 at 11:18 PM.
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  #566  
Old 04-14-2016, 10:10 AM
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ssnaples ssnaples is offline
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Originally Posted by kman View Post
I guess my money is no good. I've sent 2 emails and it's been almost 2 weeks with no response.
Sorry that you have not gotten through via email. We have been very responsive and respond to all emails within 24hrs. Must be a spam filter on one of our sides. Please send me a PM and perhaps we can communicate that way
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  #567  
Old 04-14-2016, 11:27 AM
reftech reftech is offline
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Join Date: Aug 2012
Boat: 1987 mastercraft prostar 190
Location: southeast
Posts: 139
Xstar

Will that option work on a 2008 xstar? Anybody?
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  #568  
Old 04-14-2016, 12:02 PM
kman kman is offline
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Join Date: Nov 2006
Boat: 2005 X45 L18
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PM sent

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Originally Posted by ssnaples View Post
Sorry that you have not gotten through via email. We have been very responsive and respond to all emails within 24hrs. Must be a spam filter on one of our sides. Please send me a PM and perhaps we can communicate that way
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2002 x-star, 2007 x2, 205v, ballast setup, surf setup, wake plates, wakesurfing

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