Go Back   TeamTalk > General MasterCraft Topics > General Discussion

Reply
 
Thread Tools Display Modes
  #21  
Old 06-01-2013, 08:22 PM
ttu's Avatar
ttu ttu is offline
MC Maniac
 
Join Date: Jun 2005
Boat: 2007 X2 towed by a 2012 Touareg TDI
Location: tulsa
Posts: 3,775
that sounds like the dealer is stepping up!

enjoy your vacation.
Reply With Quote
  #22  
Old 06-01-2013, 08:46 PM
Traxx822's Avatar
Traxx822 Traxx822 is online now
MC Devotee
 
Join Date: Jul 2012
Boat: Mastercraft, Maristar 200VRS, 1995, Indimar 5.7, My first MasterCraft
Location: Chicago SW sub
Posts: 2,484
My phone call was that effective.

I think I should be at least invited on this trip.

Sent from my HTC VLE_U using Tapatalk 2
__________________
When I was a child, I used to talk as a child, think as a child, reason as a child; when I became a man, I put aside childish things.
1 Corinthians Chapter 13 - 11
Reply With Quote
  #23  
Old 06-01-2013, 08:50 PM
Jonb1822 Jonb1822 is online now
TT Enthusiast
 
Join Date: Oct 2011
Boat: 2014 X25
Location: Southeast
Posts: 398
Quote:
Originally Posted by Traxx822 View Post
My phone call was that effective.

I think I should be at least invited on this trip.

Sent from my HTC VLE_U using Tapatalk 2
Feel free. More people = more ballast.
Reply With Quote
  #24  
Old 06-01-2013, 09:03 PM
zpacheco's Avatar
zpacheco zpacheco is offline
TT Regular
 
Join Date: Apr 2010
Boat: 1994 Mastercraft Maristar 200
Location: Little Rock, Ar
Posts: 83
I have used them before and have paid them to fix a lot of problems done to my boat by the previous owner (new strut, shaft, and prop). But it was the little things they did that drove me crazy. They couldn't tighten the ignition properly and the key used to spin all the way around, one day the wires behind it striped off and I was stranded swimming my boat to shore. Then somehow the wires touched the right way b/c the boat started while I was swimming it to shore with the key in the glove box. Anyways, when someone charges that much just to tighten an ignition you expect it done properly. Only reason why I even had them do it is because they did everything else when I first bought the boat.

Needless to say, I store by boat in Hot Springs and no longer use them. The Supra guys there took care of my Mastercraft this year and I couldn't be happier.

The owner is a nice guy though, I will say that. And for him to let you use the new boat to right the wrongs they did was first class. I just personally stay away from them now.
Reply With Quote
  #25  
Old 06-14-2013, 11:54 PM
Jonb1822 Jonb1822 is online now
TT Enthusiast
 
Join Date: Oct 2011
Boat: 2014 X25
Location: Southeast
Posts: 398
I wanted to give an update and ask for some advice. The dealer thinks the leak should be fixed, but I have also been having Viper issues that are still unresolved. The dealer has been working with the factory to find the issue, but my question is how long is too long. The viper issues are going on their 5th month. I have only taken my boat out once all year. If not for being able to borrow the dealers I would be boat less and the resolution is another possible 2 months out. The season will be coming to a close then. Do I have any course of action or am I just screwed?
Reply With Quote
  #26  
Old 06-15-2013, 12:52 AM
towpilot's Avatar
towpilot towpilot is offline
TT Newbie
 
Join Date: May 2009
Boat: 2000 xstar 350
Location: arkansas
Posts: 19
I second the supra guys in hot springs they do all my work on my mc
Reply With Quote
  #27  
Old 06-15-2013, 08:42 AM
bobx1 bobx1 is offline
MC Fanatic
 
Join Date: Jun 2007
Boat: SOLD 2007 X1
Location: South
Posts: 939
Quote:
Originally Posted by Jonb1822 View Post
I wanted to give an update and ask for some advice. The dealer thinks the leak should be fixed, but I have also been having Viper issues that are still unresolved. The dealer has been working with the factory to find the issue, but my question is how long is too long. The viper issues are going on their 5th month. I have only taken my boat out once all year. If not for being able to borrow the dealers I would be boat less and the resolution is another possible 2 months out. The season will be coming to a close then. Do I have any course of action or am I just screwed?
If you still have the loaner boat then tell them you will keep it until yours is fixed. While the owner stepped up and helped you out, he did what he should have done. Would you not expect a car dealer to supply you with a similar $90,000 loaner car if you had similar issues with an automobile?
Reply With Quote
  #28  
Old 06-15-2013, 09:28 AM
Jonb1822 Jonb1822 is online now
TT Enthusiast
 
Join Date: Oct 2011
Boat: 2014 X25
Location: Southeast
Posts: 398
I think the loaner was the best solution until mine is fixed. I just struggle thinking it takes this long to fix. I'm impatient I guess
Reply With Quote
  #29  
Old 07-05-2013, 05:25 PM
Jonb1822 Jonb1822 is online now
TT Enthusiast
 
Join Date: Oct 2011
Boat: 2014 X25
Location: Southeast
Posts: 398
Leak is finally fixed. Shaft seal was replaced, but that was not the fix. Removed the black fittings in the original post, cleaned and resealed. No leak.
Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 09:47 AM.