Go Back   TeamTalk > General MasterCraft Topics > General Discussion

 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
  #31  
Old 04-20-2013, 10:26 AM
Rossterman's Avatar
Rossterman Rossterman is offline
MC Fanatic
 
Join Date: May 2012
Boat: 2001 prostar 205V
Location: Westcoast
Posts: 638
Warranties being what they are, a company should stand behind their product, especially at this price point! You either make a customer for life or lose a customer for life...

Taking the path of ford and Chevy and eventually you lose loyal customers or new buyers shy away. Lots of people bought POS Detroit cars in the mid 70's will never buy a gm or ford again because the didn't stand behind their product when the tranny went out at 13k under a 12k warranty for example.

Japan knows this and Honda or Toyota routinely fix out of warranty claims when there is a reasonable expectation the part shouldn't have broken. KTM motorcycles are the same way. Wonder why these companies have a reputation for quality and out sell most of their competitors??? Because customers know they stand behind what they make.
Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off


All times are GMT -4. The time now is 10:26 PM.