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  #11  
Old 03-30-2013, 06:22 PM
HartlandX1 HartlandX1 is offline
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In my limited experience with them, they were very very flaky at best...good luck
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  #12  
Old 03-30-2013, 07:22 PM
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Rossterman Rossterman is offline
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Wow! High prices AND poor customer service???
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  #13  
Old 03-30-2013, 07:45 PM
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ttu ttu is offline
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Quote:
Originally Posted by Rossterman View Post
Wow! High prices AND poor customer service???
oh and don't forget t-shirts and sweatshirts that not many here want!!
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  #14  
Old 03-30-2013, 11:26 PM
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GMC190 GMC190 is offline
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try contacting MasterCraft boats of Chicago, they run the mastercraft by design site.
http://www.mastercraftboatsofchicago.com/
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  #15  
Old 03-30-2013, 11:47 PM
john jones john jones is offline
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Just had an experience with them. Wife bought a sweatshirt for me for Christmas. We washed it once, the white that was on the sweatshirt when washed became brown. Called Mastercraft by Design complained. Left numerous messages no return call. We finally got in touch with someone they said that they would ship out a new one after we returned ours. We shipped ours back it took 3 days to get there. After 3 weeks of waiting for my replacement sweatshirt we called to check on the status, left a message. A guy named Kevin finally called after we left numerous messages and said that there was a sweatshirt sent out and had a tracking number, finally!!

The customer service is a joke at best. I have had better service from a hamburger joint with a high school teenager making minimum wage. Unless you are desperate or you like the thrill of lousy customer service shop somewhere else!!
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  #16  
Old 03-31-2013, 11:48 PM
kalamalka kalamalka is offline
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A buddy of mine ordered a gas cap and it never came. This was over 3 months ago. They charged his CC, but won't answer an email pertaining to the issue.
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  #17  
Old 04-01-2013, 10:01 AM
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boogie420 boogie420 is offline
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wow, i didn't know there were so many with similar experiences. i received some good news this morning they emailed me back and said they were custom made to order and 15 days from original order date. that makes me feel better, i guess i shall wait and see.
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  #18  
Old 04-01-2013, 12:09 PM
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scott023 scott023 is offline
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Quote:
Originally Posted by JohnE View Post
Haven't heard any positive feedback about MBD in a few years. Scott, you out there?
I'm here, but I haven't been dealing with them either. So I'm in no positon to comment.
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  #19  
Old 04-01-2013, 01:00 PM
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JDJ_205 JDJ_205 is offline
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Quote:
Originally Posted by ttu View Post
oh and don't forget t-shirts and sweatshirts that not many here want!!
Don't forget their poor selection in hats too!

Very poorly ran - and that's being polite.
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  #20  
Old 04-01-2013, 02:33 PM
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Aric'sX15 Aric'sX15 is offline
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What ever shirts and jackets they use are crappy, but I have a lot of them. But the jersey I got is top notch.
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