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  #11  
Old 08-23-2012, 10:45 PM
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CLTMC CLTMC is offline
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Boat: MasterCraft X-Series
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Quote:
Originally Posted by LisaJ View Post
How do I find Mastercraft mechanics in my area without taking my boat back to the dealership where I purchased it. It takes weeks to get simple service.

My MMDC failed last weekend and I had my boat there at 8:00 am on Monday morning when the gates opened. It's yet to be put on the machine to look for a failure. The part is cheap and I think relatively simple to replace. Just need to know where to find someone qualified/certified by Mastercraft. It's the end of summer and I don't want my boat sitting in a boat yard (already been there 2 weeks this summer for an oil change).

Boat lives at Lake Tillery, NC (Mount Gilead, NC) and I live in Raleigh, NC
"Charlotte Ski Boats" Charlotte MasterCraft Boats Dealer services Lake Tillery!
We delivered 3 new MasterCraft boats to your lake last week.
It seems like we vist your lake frequently helping customers enjoy their MasterCraft's

We also offer mobile service
Contact Rick Watts our Service Manager Rick@charlotteskiboats.com he can take care of you quickly!
store#704-525-6006
www.charlotteskiboats.com
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  #12  
Old 08-23-2012, 11:17 PM
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Boat: 2004 Mastercraft 209 Sammy Duvall
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good luck with ever you find!
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  #13  
Old 08-25-2012, 02:32 AM
hobbes hobbes is offline
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I know the guy you need. PM me
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  #14  
Old 08-26-2012, 08:41 AM
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LisaJ LisaJ is online now
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Join Date: May 2012
Boat: Mastercraft, Maristar 215, 2011
Location: Southeast
Posts: 95
As a small business owner, I'm glad to see that so many people agree with my frustration. A quick fix on my boat, which I purchased in late May from the dealership should not stand behind an engine tear down are any other long project. The owner of this dealership is not managing it well and could be seeing higher profits with better business practices. Just my 2 cents but I love to make $ when I go to work. As a result of such slow service, they will be losing my business which probably will mean selling me a boat or two in the future. Don't misunderstand me, their expertise is fine, just business skills are missing. I couldn't successfully run my business like that. I might add that another Master craft dealer has reached out to assist me with my boat service needs. They already have a check by their name now with me. I bought this nice boat to enjoy with my friends, not leave it parked at a dealership waiting on simple service.
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