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#1
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Radar Customer Service = OUTSTANDING!
I bought some new RS-1 boots and the mounting instructions were not included. I posted a message on The Waterski Forum about and obtained an E-mail address for a Radar representative. I E-mailed him at 10:10 pm, it was Friday night, and I received a response in twenty-three minutes with answers to all my questions and an offer of assistance with the setup. Wow, what great service. For those of you shopping for a ski and looking for good service you should consider Radar! IMHO
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#2
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Gotta be damn happy with that. You gotta know that guy/gal loves their job and skiiing.
__________________
Tim "Heavy" beer is for wine drinkers that are too embarrassed to drink wine in front of their buddies. "Light" beer is a drinkin' man's beer! |
#3
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Thats awesome! Too many companies have lost the ability to communicate with the customer. I had a really great discussion with someone from HO when i was trying to decide on a size for the S1. Makes a world of difference.
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#4
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Quote:
__________________
/ ![]() ![]() ![]() Former boats: 2003 Prostar 197 35th Anniversary 1990 Prostar 190 |
#5
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RS-1 Instructions
Quote:
This is an easy fix... If you go to www.radarskis.com, go Product, then skis. There is a button in the top right corner labeled “ski technology” in the top right corner of that page there is a download for the mounting instructions. |
#6
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Quote:
http://www.proskicoach.com/forum/viewtopic.php?id=846 And a video that they provide a link to (select the "heat molding liners" video): http://www.jagersport.com/vidproduct.htm I was supposed to try them out this morning but the weather didn't cooperate. I'm hoping for tomorrow...
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/ ![]() ![]() ![]() Former boats: 2003 Prostar 197 35th Anniversary 1990 Prostar 190 |
#7
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Was it Eddie Roberts that emailed you? He's a fairly avid reader of that forum. Always seemed very eager to help, both during his stint at HO and at Radar. I have an MPD and am really enjoying it.
__________________
Previous: 1993 Prostar 205 Red 1998 Ski Nautique, PCM GT40, 310 hp, , Acme 4 blade, Perfect Pass SG/Zbox. FAQ Be kind. Have fun. |
#8
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![]() h20skiluvr, what kind of ski did you mount your boots on? Are the ends of your plate held up over the top of your ski by the neck washers they provide? Sully says that's normal. It just seems weird. I still haven't had a chance to try them -- TS Claudette has delayed things down here.
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/ ![]() ![]() ![]() Former boats: 2003 Prostar 197 35th Anniversary 1990 Prostar 190 |
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customer, radar, service |
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