Originally Posted by JohnE
All they required was a picture of the damaged fire box in my case. But I went through the store I purchased it from.
I finally broke down today and drove to Dallas where I bought it. My fire box was about to fall into pieces and they replaced it on the spot. They would not replace the ring which was cracked but not bad. They said BGE is getting ready to force you to show receipts. They didn't have a ring in so I didn't push it.
2002 Blue Prostar 197, 0 Flex Tower, Perfect Pass, and The Preditor-ADHD Skier
I'm pursuing my lifelong quest for the perfect, the absolutely driest martini to be found in this or any other world. And I think I may have hit upon the perfect formula