Applebee's doesn't auto add tip until there are 6 people or more...iirc. Tips aren't a subsidy in imo....it's a person risking the balance of their pay...like commission. When I get poor service I try to rectify the issue or tip poorly...if service is poor and food bad get the manager to help. Some restaurants will leave you feeling screwed over - those are the ones that go out of business.
If it wasn't for a large group - customer should have never left the restaurant and had it fixed... by the manager -
There are some server who make a crap load of cash for being a great server in high end restaurants. Article says pastor left $6.00 cash - so all the hoopla is over .29?
...A bad day water skiing still beats a good day at work...1995 Pro Star 205....