Originally Posted by GoneBoatN
Well, while I agree about the 100 hr (I personally do so as this is the amount of hours I tend to put on the boat in the course of the season and I put in a new one at the beginning of each season), the dealership affialted to the brand processes the warranty, the engine manufacture provides the warranty for the engine itself, not Mastercraft. Mastercraft may be the first point of contact, MC will be quick to push any engine warranty item to the engine manufacturer - rightfully so. When I had an issue with an oil leak (one of those so small of a leak it was a real PITA), it was Indmar who authorized the warranty work and told the dealer to pull the engine for testing.
Yes, some will make bad decisions to save a couple of bucks. Others will look at the cost of $35 as a minute expense in the grand scheme of boating. On the other hand if I put 110 hours on an impeller in a season, I would not change it until the beginning of the following season. Paying a trained mechanic's hourly shop rate of $200 to spend the time to change oil or an impeller is silly considering that I enjoy doing it myself.
Also, don't the engine manufacturers conduct the engine service/maintenance training not Mastercraft?
MC sells the engine as part of the package and is the first line WRT warranty coverage but neither MC nor Indmar pays full shop rate if the techs aren't trained. This is a multi-part way to get the dealers to send the techs for training and, from what I have read here since I arrived, this isn't working.
Who the he!! charges $200/hour? Tell me, so I can get a job there! When I was doing this, shop rates topped out at about $75-$85/hour, although that was in '01. However, there's nothing that would get me to pay $200/hr.
You wrote "IMO: I think most people are capable of inspecting and replacing an impeller, at least those that take the time to research the issue properly. It's almost equivalent to saying people are too stupid to change/inpect the air cleaner on thier automobile."
WRT "at least those that take the time to research the issue properly"- you may be a member of more than one forum or user group- asking a question that's easily found is rampant because people are too lazy to check for themselves. Sometimes, they'll end up at the forum or group because the search engine linked to it but NOT using a search engine is nothing, if not lazy. When trained service techs tell others what they have seen, heard and learned, there's a reason for it- they're trying to keep people from having the problems they had to fix. When someone boasts that they got four years from one impeller, it's piss poor logic to follow that recommendation when many others have posted actual or anecdotal evidence to the contrary.
As far as being too stupid to change/inspect the air filter on their car, look around for cars that have a big exhaust smudge on the rear bumper for your answer. More often, it's people who never learned that these things need to be checked and changed. I went out with someone who saw the check engine light on her dash but ignored it. Her dad or brother would have gladly checked it for her, but she didn't bother to ask what it meant. Book-smart but a biatch on wheels (her- it has nothing to do with cars). No oil pressure- cooked the engine.
MC may still do their own training- last time I talked to the head of service, he said they were doing theirs at the factory instead of Syracuse, IN. Their working arrangement has ended, AFAIK but the training was excellent.