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GoinBoatin
02-19-2013, 08:50 PM
We've narrowed the boat search to 2 boats. One is located at American boat center in Knoxville, TN. Has anyone heard of them? Are they a reputable dealer? We're lookin to make a trek in 2 weeks to get it.


Here's the boat. http://www.boattrader.com/listing/2008-Mastercraft-X-35-101838361

MASTIQUE
02-19-2013, 09:00 PM
ABC is one of the best! They are my local dealer and I've bought several from them. They won one of the top dealer awards last year and are our local market share leaders. Knoxville is the hometown for several boat brands so that's saying a lot. That boat is loaded and has been lift kept so if you get it you'll be happy. You can also get your trailer from them too. Call me biased but they have always done me right. Check out their pro shop too while your there.

ski/hunt
02-19-2013, 09:14 PM
The service manager is top rank fella!! I took a 96 prostar there just after I purchased it to have a couple things looked at and he spent nearly an hour with me to teach me things about the boat and matinance things I could perform without spending money. I was very impressed with the whole staff there and I hadn't spent any money with them at the time. They treated me as if I had just bought a new boat from them----Now I try to find reasons to go there and buy parts or water accessories whenever I need them. I wouldn't even hesitate to buy a boat from them!! Great place....

mckevin
02-19-2013, 10:26 PM
I purchased my boat there as well. Super people to deal with. Good pricing, and no run around.

skijwr
02-19-2013, 10:30 PM
I have friends who bought a boat at ABC when they were the nautique dealer. My friends are very pleased with ABC.

BrooksfamX2
02-19-2013, 10:45 PM
Nice looking boat!

Space Wrangler
02-20-2013, 06:43 AM
I bought my boat from them. They are very easy to deal with and have provided great service when I have had boat issues.
I will buy my next boat from them.

2RLAKE
02-20-2013, 07:22 AM
ABC is terrific ... i also got my X14 through them ... terrific to deal with on every issue

jkcTN
02-20-2013, 07:36 AM
Thumbs up for ABC!! I bought my X-15 through Ryan and I buy all my wake gear from their pro shop (even before I owned an MC). ABC is mastercraft's closest dealer... They are only 30 minutes from the factory so they have no choice but to rock it! That 35 is nice!!! I've considered it myself but will be holding off another summer or two before my next purchase.

Specter
02-20-2013, 07:59 AM
That is a great looking X-35 but I'm biased as a Tennessee Vol fan. Go Big Orange!

I've known Ryan Jones, head of sales at ABC, for so long it pre-dates my boating obsession so my take is definitely biased.

I have bought 2 boats from ABC: '11 Chaparral 216 and my '12 MC X-30. Both times Ryan and Rob (another MC sales guru) took great care of me and my wife and made sure all the T's were crossed and I's dotted. From a sales perspective you can't wrong.

Since you're making a long trek to get the X-35 I'm assuming you won't get it serviced by ABC but in the event you do, you can rest assured it will be well taken care of. Outside of few delays on varying items, Steve and his service guys have been awesome! I have had a ton of questions about my MC (much more complex than my Chap was) and several service tech's have spent hours with me walking through software updates, deconstructing how/where the ballast tanks are located, stereo tips and tricks, etc. Each time I visit with them I learn something new about my X-30.

Hope my 2 cents helps!

willyt
02-20-2013, 08:32 AM
dont have any experience buying or getting anything serviced from them, but they brought the 2010 PWT boat with the tour truck to a winch contest put on through UT in knoxville, which makes them pretty cool in my book.

jgraham37128
02-20-2013, 08:43 AM
My boat come from there, even though I bought it from an individual a year after he bought it. The gas gauge didn't work and the guy in the service department worked it out to where my local dealer in Nashville could fix the problem and I didn't have to stay in Knoxville to wait for them to do it. You won't have any problems with them for sure!

musicmd
02-20-2013, 09:31 AM
It is really great to read this thread and hear about a shop which is doing a great job for its customers and for the MC brand in general.

I sense my local dealer is also of similar quality here in Madison, but am new to the MC family. I'll let you know as time goes on.

bikenskijerm
02-20-2013, 10:25 AM
The wife and I bought our X-15 from ABC last summer and they have been great. We had a couple small issues that were promptly resolved and I have been pleased all around with the experience.

jasonba1
02-20-2013, 01:13 PM
ABC is the only dealer around that I would deal with

GoinBoatin
02-20-2013, 05:41 PM
The reason I ask is because they said they would deliver it for the same amount I'd spend in gas to go get it. Also it would save me 2 solid days of driving. I relying on them being honest about everything about it. I think driving to would be well worth it though since I'd get to look at it behind me all the way home and ill need someone to show me how to use it. I'm sure it's a lot more complicated then my sea ray.

uplander
02-20-2013, 06:13 PM
if they take the responsibilty for travel and possible damage I would have them deliver. I wish they were closer to the midwest, we need a dealer like that in our area. boat looks nice

I would also wait until our lakes are ready and do a water test with them

Specter
02-21-2013, 09:22 AM
The reason I ask is because they said they would deliver it for the same amount I'd spend in gas to go get it. Also it would save me 2 solid days of driving. I relying on them being honest about everything about it. I think driving to would be well worth it though since I'd get to look at it behind me all the way home and ill need someone to show me how to use it. I'm sure it's a lot more complicated then my sea ray.

There's going to be a lot of difference between your SeaRay and the MC but it's a short learning curve. When I moved from my Chap to the X-30 the hardest part for me was learning to drive an inboard with a prop that didn't move up/down or side-to-side. I would encourage you to find a calm open part of the water, drop a fender in the water and practice pulling up to it. You'll appreciate the practice when it comes time to pull up to a busy dock or boat ramp.

Cloaked
02-21-2013, 04:39 PM
The reason I ask is because they said they would deliver it for the same amount I'd spend in gas to go get it. Also it would save me 2 solid days of driving. I relying on them being honest about everything about it. I think driving to would be well worth it though since I'd get to look at it behind me all the way home and ill need someone to show me how to use it. I'm sure it's a lot more complicated then my sea ray.
I personally am not big on their business, but that is personal preference on my part.

To answer your concerns, I'd say they are as upfront as any other (dis)honest :D dealer. They have a fairly nice facility and seem to do business in volume, relative to a backyard operation. From what I see of them (as I live just down the road) I'd trust them to deliver for the same cost of $3.75 per gallon (gas) x X number of miles. Make then show you the math. Easy as that, considering you're not out two days of hard driving. I commuted from Knoxville (nearby) to Bloomington IL, weekly for 5 years. I know the drive. :D I'd have them bring it to the house for anything reasonablly close to the fuel bill. There is also a factor of say........ mmmmmm.. ~$250 for no wear and tear on your vehicle and an investment of your time otherwise.

What more can I say? :D Shall I go look this thing over for you? I mean, I'll send it your way unless it has a hole in the hull....

Yes they are a reputable and legitimate business in Knoxville....

The direct drive is different. Not complicated just different. You'll catch on quickly...

.

willyt
02-21-2013, 05:10 PM
so... you're thinking about buying this boat sight unseen?

not personally something i would ever do. There are certain aspects that are important about a boat to me that might not be important to another person. Everyone's eye for detail is different too... if im throwing around that kind of money (or at least the commitment to pay that amount of money) than i'm going to check it out with my own eyes

jgraham37128
02-21-2013, 05:13 PM
The reason I ask is because they said they would deliver it for the same amount I'd spend in gas to go get it. Also it would save me 2 solid days of driving. I relying on them being honest about everything about it. I think driving to would be well worth it though since I'd get to look at it behind me all the way home and ill need someone to show me how to use it. I'm sure it's a lot more complicated then my sea ray.

I would ask Cloaked to go take a look and send you plenty of pics of all angles of the boat. Then have them deliver for the gas money for sure! I've bought many things over the internet and always felt I got a better feel looking at something thru a pic versus walking around it for the first time. Your always in a hurry and excited so you overlook a few things. Cloaked doesn't have any skin in the game he's looking out for your best interest, plus they are know to be a great dealership. I'd get the ball rolling soon as we have a warm day these boats will start moving!

musicmd
02-21-2013, 10:55 PM
There's going to be a lot of difference between your SeaRay and the MC but it's a short learning curve. When I moved from my Chap to the X-30 the hardest part for me was learning to drive an inboard with a prop that didn't move up/down or side-to-side. I would encourage you to find a calm open part of the water, drop a fender in the water and practice pulling up to it. You'll appreciate the practice when it comes time to pull up to a busy dock or boat ramp.

I actually went from a Sea Ray to an inboard, as well. Specter gives great advice about how to make the transition.

I had actually driven a number of inboards earlier in life, but all were dual screws (ocean fishing boats in Washington State). A single engine inboard is a different beast.

However, I was able to find a day last October when the local dock was deserted. This was shortly after I took delivery of the 2004 X-10. I was able to spend about 30 minutes approaching slowly and getting used to the "counter-clockwise spin" which occurred when the MC is put in reverse.

Repetition was key and I went from being very uncomfortable with the way the boat behaved to feeling pretty comfortable. The "AHA" moment came when I realized that the boat instinctively turns counter-clockwise in reverse regardless of rudder position. That allowed me to practice coming into the dock at about 15 degrees (with the dock on starboard), then use a burst of reverse to slow the forward progress and pull the stern to the dock.

This Spring, once the snow clears and the ice departs, I will look for days when my dock will again be deserted, so that I can go out and practice again.

GoinBoatin
02-23-2013, 10:42 AM
I personally am not big on their business, but that is personal preference on my part.

To answer your concerns, I'd say they are as upfront as any other (dis)honest :D dealer. They have a fairly nice facility and seem to do business in volume, relative to a backyard operation. From what I see of them (as I live just down the road) I'd trust them to deliver for the same cost of $3.75 per gallon (gas) x X number of miles. Make then show you the math. Easy as that, considering you're not out two days of hard driving. I commuted from Knoxville (nearby) to Bloomington IL, weekly for 5 years. I know the drive. :D I'd have them bring it to the house for anything reasonablly close to the fuel bill. There is also a factor of say........ mmmmmm.. ~$250 for no wear and tear on your vehicle and an investment of your time otherwise.

What more can I say? :D Shall I go look this thing over for you? I mean, I'll send it your way unless it has a hole in the hull....

Yes they are a reputable and legitimate business in Knoxville....

The direct drive is different. Not complicated just different. You'll catch on quickly...

.



I would appreciate it if you gave it a look over if its not too much trouble for you. I've been talking to them off and on for a week now trying to figure out a reasonable price. The price they have on it doesn't include a trailer. I was quoted 6k for a new factory trailer. I have found numerous other ones for under 60k with trailers that are in as nice shape. I am a big fan of the color scheme on the orange/white one in TN though.

MASTIQUE
02-23-2013, 11:34 AM
If its the one I think it is, it has every option available. The seats are made from Ultra Leather which is super soft, stays cool and is used on million $ yachts!

Cloaked
02-23-2013, 03:44 PM
I would appreciate it if you gave it a look over if its not too much trouble for you. I've been talking to them off and on for a week now trying to figure out a reasonable price. The price they have on it doesn't include a trailer. I was quoted 6k for a new factory trailer. I have found numerous other ones for under 60k with trailers that are in as nice shape. I am a big fan of the color scheme on the orange/white one in TN though.
The boat is in excellent condition. I did not see anything that would make me dissatisfied with the boat, if it were delivered to me, sight unseen. I stopped in there early this morning (no camera, as I had't heard back from this post this morning) but it looks like a good boat. For me, I'd be hard pressed to add $6k for a trailer, knowing (like you say) there are other boats out there with a trailer and probably in as good of shape.

Orange and white is fine (I am sick of the colors after living here ll my life :D) but ask Eric about the orange and white boat he had for a good while before it sold (several years).

I'd give this boat a 9/10 leaving a little room for improvement for carpet but is is by no means ready for replacement. Engine compartment and components are clean, the gel finish is good and it is overall worthy of buying... but dang they are looking for a quick buck for $6k for a trailer. They have direct access to Boatmate Trailers and can get a trailer from them for half of that or less if they want to move the boat. Dealers are dealers. For the markup of the boat (whatever it is) and the wholesale dealer cost of a trailer, they should be able to put you in that boat for said price or less with a trailer. They are sitting on it and gambling on your impatience :D . My personal opinion, the boat is in good shape but I'd look elsewhere. You'll fair better with a trailer not to mention 7% TN sales tax on top of all of that (boat and trailer). Also be aware for Illinois, TN does not title a boat so you'll have to make sure that you contact IL people and get everything you need from TN to title and register in IL. All you'll get from here is a bill of sale. TN also does not require a boat trailer to be registered, so double check the title for that too.

$0.02

.

GoinBoatin
02-23-2013, 03:52 PM
I should have mentioned that it was Rambo marine that quoted me 6k for a trailer. Tha boat is on consignment and the owner supposedly won't go less than 56k. I'm hoping if I offer 53 then pay an extra 4k for a trailer that they will make the deal for me. Its Been sittin there since oct. I'll know more next Monday. Unfortunately I leave for Colorado on a ski trip on tues morn so it will be another week before I can make a move on it.

Cloaked
02-23-2013, 03:55 PM
I should have mentioned that it was Rambo marine that quoted me 6k for a trailer. Tha boat is on consignment and the owner supposedly won't go less than 56k. I'm hoping if I offer 53 then pay an extra 4k for a trailer that they will make the deal for me. Its Been sittin there since oct. I'll know more next Monday. Unfortunately I leave for Colorado on a ski trip on tues morn so it will be another week before I can make a move on it.It will be there when you get back... I can't figure why Rambo wouldn't have it in Alabama other than the orange / white strategy there for Knoxville. Keep looking in the mean time. Patience... Two boat dealers are looking for top dollar from someone. :D

Have fun skiing.

jgraham37128
02-23-2013, 08:42 PM
Don't overpay for a boat in Feb! :D

GoinBoatin
03-08-2013, 04:18 PM
So I've called these guys 3 times about a boat. Talked to several different people and each person said they would have to talk to their manage and call me back. I have not re I ever one call from them. They said that the manager as at their boat show. I understand that they may be busy but are you telling me they don't have time to call me back to sell a boat. I told each of the guys that I want to buy the boat.

jkcTN
03-08-2013, 04:32 PM
I'll be at the show tonight. Ill see if I can get the low down.

GoinBoatin
03-08-2013, 04:35 PM
It's about the orange x35 that's on consignment. I need to find out how to get a direct call to the manager.

MASTIQUE
03-08-2013, 05:01 PM
If its on consignment, they will have to discuss with the boat owner...hence a delay....

GoinBoatin
03-08-2013, 05:07 PM
I completely understand that. I've just been told I'd get a call back that day. They already told me the owners bottom dollar. I'm trying to get them to work on a trailer price for it since it doesn't come with one. I just feel that there should be more/better communication with a serious buyer. I have another boat I'm going to go with if this one falls through. I didn't think it would take more then a week to call me back.

musicmd
03-09-2013, 09:05 AM
In my mind, people should call back when they say they will. Even if they have to discuss the deal with the owner, talk to their manager, etc.

I'm okay with someone calling me to say, "it will be a little while longer until I can get back to you because . . .". Having a dealer/salesman who promises a call back but then doesn't follow-through is a big red flag to me, as it gives me an idea about what service will be like after the sale.

GoinBoatin
03-09-2013, 09:13 AM
In my mind, people should call back when they say they will. Even if they have to discuss the deal with the owner, talk to their manager, etc.

I'm okay with someone calling me to say, "it will be a little while longer until I can get back to you because . . .". Having a dealer/salesman who promises a call back but then doesn't follow-through is a big red flag to me, as it gives me an idea about what service will be like after the sale.


My feelings exactly

Cloaked
03-09-2013, 09:30 AM
I personally am not big on their business, but that is personal preference on my part.

... .". Having a dealer/salesman who promises a call back but then doesn't follow-through is a big red flag to me, as it gives me an idea about what service will be like after the sale.

My feelings exactly


I rest my case.

.

GoinBoatin
03-11-2013, 01:05 PM
Does anyone know who the manager at ABC is?

thatsmrmastercraft
03-11-2013, 02:21 PM
Does anyone know who the manager at ABC is?

They still haven't taken care of you???

GoinBoatin
03-11-2013, 02:31 PM
I just talked to them, we could not work out a deal. The owner will only go to 56k and they want 5k for a trailer. I've found several others for 56k with trailers. Can't find a used one to fit an x35. I spoke with a guy name Rob. He was very helpful and got the answers I needed. Not sure what was the problem with the other guys

thatsmrmastercraft
03-11-2013, 02:46 PM
Good luck in your search.

GoinBoatin
03-11-2013, 02:48 PM
Found another one but have a few questions, I started a new thread in the appearance area

ski/hunt
03-11-2013, 03:04 PM
Speculating---they were busy with boat show...

jgraham37128
03-11-2013, 03:31 PM
Found another one but have a few questions, I started a new thread in the appearance area

Hey odd it didn't work out. Give them a few days and see if they call you back. The other boat I would stay away from if the repair you see is shotty you know any other work they did will be shotty too. Be patient in the next four weeks boats will be everywhere for sale! look on only inboards too. Most people don't have their boat listed right now because most boats don't sell in the winter but just wait in 30 days!

jgraham37128
03-11-2013, 03:33 PM
Here's a nice one for you. Looks mint.

http://nashville.craigslist.org/boa/3580529178.html

GoinBoatin
03-11-2013, 03:34 PM
All work has been done at this dealership other then that gel coat repair. Has all receipts and extended warranties that transfer. Maybe you're right and I should just wait a bit.

GoinBoatin
03-11-2013, 03:36 PM
We're set on an x35. We go to the ozarks quite a bit so would like to have a little bigger boat then the xstar. I think the higher dead rise will help. Also the xstar seems to point back down in the front. The waves in the ozarks can pretty nasty.

jgraham37128
03-11-2013, 05:27 PM
Ok, I'll be on the look out for you.

jgraham37128
03-11-2013, 05:32 PM
Price seems a little high but it looks nice and has the BIG system.

http://www.rambomarine.com/new_vehicle_detail.asp?sid=0756283X3K11K2013J4I23I 33JPMQ7161R0&veh=148391&pov=3099572

jasonba1
03-12-2013, 03:18 PM
ryan jones is the manager at abc

Specter
03-13-2013, 09:32 AM
I rest my case.

.

While I firmly believe customer service should be the #1 priority for a business, I also understand that some degree of latitude should be given to boat dealers and other seasonal small businesses.

I've been going to ABC for years and I can attest that regionally (and maybe nationally), they provide the best service around. Other dealers in our area, like Supra and Correct Craft, have switched hands multiple times over the past five years because the owners didn't understand the business or customer service.

ABC also goes above and beyond in the local community providing wake-centric sporting events and shows to promote the sports that drive their business. The other dealers are not doing this.

In this case it sounds like the owner isn't wanting to part with it and ABC is only the consignment messenger.

Boat dealerships have to balance running lean enough to stay in business with the ever changing demands of the customer and that's a tall order. Like most businesses, 2008 was tough for boat dealers and most of them would prefer to never go through that again. They can't/won't staff the amount of resources a customer expects because that cuts into their bottom line. So much so that it could drive them out of business leaving the customer with nothing.

I'm saying all of this because I demand the best and getting into the boating industry was tough for me. It's a good ole boy network operating on the brink of collusion all to try and stay in business because there's a demand by us, the consumer. This industry is ripe for disruption but I believe that dealers like ABC are doing everything they can to please us and feed their families at the same time.

JRW160
03-13-2013, 02:04 PM
ABC said on facebook that they sold 16 boats at the boat show. They might be a little busy.