I should have known - I'll never buy another Mastercraft.

[02lightning]

I recently bought a 2001 X-Star that was purchased either directly from Mastercraft or through Travis Marine in 2000. I can't seem to get a straight answer on this though. I am the third owner of this boat, and as of two months ago when I purchased the boat, it only had 250 hours on it.

Let me start by saying that one of my friends here in Knoxville used to have an 01 X-star which he bought new from Travis Marine. He had problems with his interrior turning pink and, after a battle with the dealership, his interrior was replaced in 2002. Next, his alternator failed, then his bilge pump failed, then his transmission seal went out and he had to have all of this replaced. Lucky for him, after another battle with the dealership, these problems were warrantied as well. Next, the gel coat began chipping off the bottom of his boat and he had to have all sorts of repair done to his hull - under warranty. When his interrior begain turning pink again this last year, he had enough and traded his in for a Malibu. He will never buy another Mastercraft after all the problems he had with his boat and the trouble he had getting things fixed.

This summer, when I decided to upgrade to a full fledged wakeboard boat from my prostar, I decided to look for a preowned X-Star with low hours. I remember how much I loved the wake behind my friend's boat, and how sharp the old X-Stars and X2's look. I assumed that my friend must have just owned a lemon of a boat and that surely I wouldn't have as many problems as he did with another 01 or 02 X-Star. WRONG! (To my friend's credit, he told me not to buy a mastercraft due to the factory and local dealership's reluctance to warranty defects in the interrior and transmission.)

Ultimately, I found a preowned 01 X-Star locally and, against my friend's advice, I happily dropped thirty something thousand and took the plunge. In two months of owning my boat, I have had the following problems:
(1) the brakelights fell out of the trailer, (2) the alternator failed, (3) the bilge pump stopped working automatically, (4) the perfect pass shorted out, (5) the kill switch broke, (6) the factory CD changer quit working, (7) the interrior is turning pink all over (getting worse every week) (8) the bearings fell out of the raw water pump, and (9) the transmission seals gave out, filling the transmission up with water and preventing it from holding fluid.

I have fixed all of these problems except for the interrior and transmission. The boat has been in the shop more than on the water since I bought it. Every time I take it out something breaks. After the transmission went out this weekend I called around and found out that another buddy of mine here in knoxville bought an 01 X-30 from an individual who originally purchased it from Travis Marine. Guess what? His interrior turned pink and his transmission seals went out too! However, Mastercraft fixed his interrior and transmission this year despite the boat being clearly out of the original factory warranty. My friend's father told me that Mastercraft recognized that the transmission seal and interrior were defective on his boat and fixed them out of "good will."

What's funny is that I called Travis Marine yesterday and one of their representatives called Mastercraft's warranty department to inquire as to whether they would warranty the EXACT SAME defects in my boat as were fixed in my two friends boats. I thought that surely the factory would work with me as I was in the same position as the owner of the X-30. (I was a subsequent owner of a boat originally purchased in 2000, the boat's factory warranty had run out, and I was experiencing problems with the interrior and transmission that were recognized factory design or manufacturing defects.)

Somehow I wasn't suprised when I got a call telling me that the factory wouldn't cover my interrior or transmission. The reason I was given was that I was the third owner of the boat and that no warranty transferred to me. What doesn't make any sense about this argument is that there was no factory warranty left on my friend's X-30 that they fixed, so why should it matter how many owners this boat has had?

I also found out that this boat's engine blew up sometime in 2001 and the factory had to put a whole new setup in the boat as a result. For the record, when I called Mastercraft directly to speak with a warranty representative, I was treated with utter disrespect and contempt. I am astounded at how bad the customer service is at Mastercraft! The individual I spoke with was abrasive and adversarial right off the bat. I was treated like I was trying ot scam the company or something. When I identified the fact that I am an attorney here in Knoxville, and that I did not think that Mastercraft was being fair about the situation - in light of the fact that I have concrete proof that 2001 mastercrafts experience cronic problems with both the interrior turning pink and transmission seals failing - I was told that "our conversation is over!"

I am left wondering whether I should bring a lawsuit against the factory over the cost of replacing the interrior and transmission seals. It's going to cost me close to a thousand dollars to have the transmission pulled and close to three thousand to have the interrior redone. It may be worth it just to prove to all the other owners of this year mastercraft that they have a viable suit against Mastercraft due to these design or manufacturing defacts. A business acquantaince of mine is a marine engineer, and he has told me several times that the transmission setup is a defective design and that the vinyl problems Mastercraft experienced in 01 and 02 did not happen on the model boat his company manufactures. Further, if you search Google, you will find that tons of people who own 01 and 02 mastercrafts have experienced the pinking problem with the interrior. Mastercraft has changed their vinyl and doesn't use white any more because they recognized that a problem existed with the vinyl they were using in 01 and 02.

I am writing this thread simply to let everyone know how much trouble I am having with this boat and the Mastercraft Company. I will NEVER buy another Mastercraft after this experience and I will certainly take the time to post similar threads on other forums to warn potential purchasers of preowned Mastercrafts as to what they can expect out of Mastercraft's warranty department and their boats.

I understand that there is no longer a factory warranty on this boat. However, after having two close friends of mine experience the same problems as I have with the same year model Mastercrafts, and having one of these individuals have his boat fixed under "warranty" this year, it seems that Mastercraft should own up to the problems it has had with the interrior and transmissions of boats like mine.

At the very least, even if none of my boat's problems are covered under a theory of implied warranty of merchantability, I want everyone to know how much trouble I have had and I hope that after reading this, potential buyers of 01 and 02 X series boats will know what they're getting into.

You whould think that Mastercraft would treat customers like me, who live and boat in their own backyard here in Knoxville, with at least a little compassion and understanding. While I would remain upset over the problems I have had with my boat, if a representative from Mastercraft had taken the time to calmly and empathetically discussed my boat's problems with me and explain, in a logical manner, why both the transmission and interrior problems are nor the result of inherent design or manufacturing defects, I would still have some good will towards the Mastercraft Company despite having to fix these problems myself.

Honestly, I am interested to know if others have had a similar experience as I have had, or whether I am just really, really unlucky.

[JEREMY79]

I'm sorry you had all your problems but dude, white vinyl is gonna get dirty, like a white shirt. I'm not saying you didnt have problems I can see you did. Hope you get them worked out.

Dont take this the wrong way or take it however you want. Sounds to me like you want MasterCraft to treat you diffrent because you are an attorney and you live in Knoxville.

[u29460]

You should have kept your prostar!!! With a tower and a few fat sacks, its a he!! of a wakeboard boat for well under 30K.

Good luck with the issues you are having.

[Workin' 4 Toys]

Sorry to hear about your troubles, hope you get the issues worked out, even if MC doesn't take care of it for you. Not sure how far the posting the info all over the internet will get you other than blowing off steam, but good luck with your quest.

[Ric]

:popcorn:
2001 supras had the exact pink spot problem on the seats that you describe so don't feel like the lone ranger.
mc warrants interior for 1 year but they were replacing skins under warranty for people around your year model (not labor) for free.
You bought a used boat and you'd be hard pressed to get alot more warranty than that from any other mfg.
I've not heard of any other's having any of the other problems you mentioned.
perfect pass shorted? is that an MC issue?
How many hours are on the boat?
Were the mechanical items properly maintenanced?
good luck
:popcorn:

[02lightning]

(1) The vinyl is turning pink. It is not just dirty. What happens is that the vinyl used in 01 and 02 was not treated properly to deter microorganisms from getting into the material and staining it. What happens is some sort of bacteria or other organism infiltrates the vinyl and as the organism feeds, it discolors the fabric. That doesn't sound like dirt or a stain to me. Mastercraft's explanation to me was that all boats get wet, water causes mildew on all boats = all boats have this problem = not Mastercraft's fault. What is false about this equation is that boats with different vinyl during that time period didn't experience the same problem.

(2) All I expect from Mastercraft is that they treat their boat owners with respect and be honest about problems with their boats. In my experience, I find that being an attorney can both help and hinder a company's willingness to work with you. All I expect from being an attorney is that Mastercraft would know that I will work diligently to determine whether an appropriate legal recourse exists for my problems as does not cost me anything to do so. That's all. If I were a millionaire, I'd most likely get treated MUCH differently, because Mastercraft would expect that, and want me to, purchase a new boat every few years. However, as this is not the case, Mastercraft doesn't seem to care about losing my business.

(3) Yes, becasue I live in Knoxville, I think that the situation could be different. For instance, it would not be a problem for me to bring the boat by the factory for them to look at in person and make an assessment. However, this option doesn't seem to exist, despite the fact that this boat was apparantly originally purchased directly through the manufacturer by a former employee.

Ultimately, I am just disapointed with how Mastercraft is treating this situation.

[Diesel]

Not sure how far the posting the info all over the internet will get you other than blowing off steam, but good luck with your quest.

I wouldn't be so quick to say that............. This page and the internet helped resolve H2O's issue with her boat and her dealer.

I bet this post won't last long with the new rules and everything............

[east tx skier]

Welcome, 02Lightening. I hate that you're having such a bad time with your boat. It's a little early for me, and perhaps I missed it in your post as it was a lot for me to read this early in the morning, but have you tried contacting MC directly to get this resolved. From all you've said about this dealer, one might conclude that they have dropped the ball once or twice to say the least (ICBW). I've read story after story on this forum over the last few years of MC really going to bat for its customers who had problems with their boats, even out of warranty. What I'm suggesting is that you cut out the middle man and speak to MC before you lose all hope.

/edit. Just reread your post (coffee's kicking in) and it sounds like they aren't going to cover it under warranty. Of course, it's not under warrnanty. You could try to take it up their chain of command if you feel like you ought to have some good will coming. I've seen others do this with great success.

As to my experience, it's not really relevant to what you're dealing with. I'm the proud owner of a 93 prostar. I bought it was many years out of warranty. I've dealt with my share of issues, but as near as I can tell, they are typical of all inboards, and since it was out of warranty, I've considered the issues to be MP (my problem), not MCPs.

Again, I'm sorry to hear you've had so much trouble with your boat. If I were in your shoes, I can imagine I'd be just as frustrated. I might also be tempted to post my story on every chatroom board in existence. But, like you, I'm an attorney. And I would hope that some of my practical instincts would kick in causing me to realize that my interests would be best served at this stage by playing my hand a bit closer to my chest. Plus, since it's out of warranty, and these problems don't appear to be popping up here left and right, I think MC's connection to your issue as being pretty attenuated. Just my $.02.

[02lightning]

I should have kept my prostar, as I owned it for 2 years and had ZERO problems with it, however, it was a much older boat. The X-Star had 250 hours on it when I bought it. If MC would have offered me skins, I would have been much more appreciative, but they didn't give me that option or any other. Yes, I understand that I took a chance with a used boat, and I'm paying for it now. Trust me, I blame myself for not buying a newer, less expensive boat. Heck, or I could have borrowed 5k more and got an 05 V-Ride and still be on the water.

[MarkP]

Ah,

Welcome aboard:wavey: ...

[02lightning]

Honesty, I hope a MC rep. sees this thread and will take the time to explain a few things to me. Ultimately, I haven't said anything that is not the God's honest truth. The deal is that (1) they fixed a 2001 MC with the same problems this year which was out of warranty and (2) they will not fix mine.

I'm simply in shock that I am left with a thirty something thousand dollar yard ornament until I can afford to fix the transmission.

[RobertT]

I am pretty sure that the pink stains are mold in many cases. I got them on my I/O a few years ago, it was from putting the cover on it wet.

We all would like to think that there is no end to a warranty if the problem was caused by a clear flaw in design or workmanship. That is simply not the case. I can guarantee you that Ford or Chevy would not warranty something that is 4 years past its warranty expiration date.

Personally, I think that we should all get it stuck in our heads that after the warranty is over that its over regardless of the problem. If the manufacturer out of good will or superior service decides to fix it for free, then look at it as great customer service and a gift. If they deny the claim, then its no loss... they didn't owe it to you.

Feel free to bash them in the most public forums you can, it may even make a difference. Not to me, but maybe to some. My blinders are not on, and a simple google search will result in the same type situation for any manufacturer.

Believe it or not I am not loyal to Mastercraft, I just think that they have the best boat and the best dealer in my area. Period. When I buy my next boat, if brand X is superior I will buy that boat. I chose mastercraft not because they are perfect, but because it is my perception that it is the best. You obviously do not feel that way, there is clearly issues with your specific boat.

The boat is FIVE YEARS OLD!!!

Dodge trucks in 02 dropped trannys like crazy, it was a clear design flaw, but I wasn't upset when I had to pay for a new one with 39,000 miles on it. I just did what you did, and switched manufacturers. I will never buy a Dodge again, but I don't bash them in public.

Good luck, and enjoy what ever boat you end up with. Life is too short to drive yourself nuts over a mechanical device in my opinion.

[JEREMY79]

Well said RobertT. I understand people get upset, but guys calm down. Stress will kill you. I dont know about yall but I cant go to the lake when I have a heart attack from so much stress over little stuff ;)

[east tx skier]

O2L, have you spoken to anyone at MC corporate other than the warranty dept? If not, give it a shot. I've seen it work on here. H20girl got a new boat. Mike at MC Charlotte might have some suggestions of whom you should contact to get this worked out.

I have no reason to believe that what you've posted is anything but the truth. There's a link on the tmcowners home page to contact MC. Give that a try as it doesn't go to the warranty dept. It may boil down to a matter of good will at this point, but they may surprise you.

[02lightning]

Man, RobertT, you must be alot calmer of a person or have more money that I do. I believe that I would have gotten upset if a truck I bought had 39k on it and dropped a transmission. But, you know, just becasue you didn't pursue the warranty issue on your truck does not mean others didn't either. For all we know, many individuals could have successfully brought a products liability or consumer protection act claim against Dodge and been successful. The only way to encourage manufacturers to make a quality product is to either (a) not buy their product, or (b) take action on the back end if you are in a position like me to encourage quality in the future.

[H2OGirl]

I may have gotten a new boat but it took lots of work and phone calls and I also did things their way first. I don't know you so this may not apply but when I spoke with anyone it was in a calm and rational manor and I didn't threaten lawyer or law suit at any point and I was treated very well and very politely from everyone at MC. My situation is a lot different, our boat was new. If you called them and you were hostile it doesn't surprise me you weren't treated so well, I don't know if this was the case. If is was...try calming down and calling again and this time stay cool. If I were you, I'd call back anyway and ask the questions specifically that you want answered, it might not get you what you want, but it will get you the answers you've been looking for. My experience with MC started out pretty rocky...so far it is turning out great and with us they have stood 100% behind their product and their customer service has been wonderful. That is only my story.

[u29460]

I frequently get recalls on vehicles for issues not safety related. Has MC ever "officially" posted and stood behind a recall? I cant remember any posts to that fact but if the seat thing is a real problem...... well, you know. :o

[east tx skier]

I'd be upset about that truck, too. But if that warranty was up at 36K miles, and the truck had 39k miles on it, option (a) seems like the only way to go between those two options.

02L, I've not been in this legal game long, but one thing I realized early on in private practice was that litigation is a miserable prospect for parties and lawyers alike, but especially for parties. As a result, I often opt for option (c) talking one-on-one with the people who can make a difference in my situation. Explaining to them why making things right is to their benefit, and finally, trying to garner some sympathy.

If I were going to sue Company A, they would not see it coming. I would not mention to them that I was a lawyer or that I knew a lawyer. I would not mention the DTPA. I would not say the words sue. Not this early.

[H2OGirl]

On a side note, I've since been told by those that helped us out that had we threatened law suit and been hostile and angry that we wouldn't be sitting in the same position we are in now. Sometimes it pays to keep your cool no matter how p'd off you are and believe me I was very upset, I had to bite my tounge a few times.

Just my opinion but I agree with East TX, throwing out the words sue and lawyer is probably what has gotten you no where. Companies don't like to be bullied or threatened. Please keep in mind that your boat is out of warranty and MC has no obligation to fix it. You are asking them to do you a favor, yes it would be great customer service, but then every customer would expect that when their warranty ran out all they have to do it whine to the company some and it will get fixed. It isn't like the boat is just a month or two out of warranty either.

[Thrall]

02,
I feel for your frustration with this, although being a lawyer, you should be the first to understand that out of warranty means out of warranty.
Don't take that the wrong way, because I believe that if MC set a standard on there boats for the same problems, same conditions, you should feel obligated to get similar service.
I had an experience w/ my 96 MC last year, where MC/Indmar partially warrantied my engine ECM, as it had been replaced once already, albeit 3 years prior and out of warranty. There were other factors that lead to their decision to help me out on the cost of the part as well.
I was extremely greatful they did this and it really helped solidify my trust in them standing behind their product, but would not have been hurt if they denied any warranty on it.
I'm sure you know how to approach these situations objectively, and I'd suggest contacting Tim Best w/ MC. He's their corporate PR manager. You may get some help with some of the problems from him. DOn't let your dealer run interference between you and MC. If it will be handled, it would be best by you cantacting MC directly, IMO.

[east tx skier]

I frequently get recalls on vehicles for issues not safety related. Has MC ever "officially" posted and stood behind a recall? I cant remember any posts to that fact but if the seat thing is a real problem...... well, you know. :o

Yes. Trailer leaf springs Year 2000 or so. I don't see many, but MYMC has a recall thread on his site that is updated regularly.

[east tx skier]

I may have gotten a new boat but it took lots of work and phone calls and I also did things their way first. I don't know you so this may not apply but when I spoke with anyone it was in a calm and rational manor and I didn't threaten lawyer or law suit at any point and I was treated very well and very politely from everyone at MC. My situation is a lot different, our boat was new. If you called them and you were hostile it doesn't surprise me you weren't treated so well, I don't know if this was the case. If is was...try calming down and calling again and this time stay cool. If I were you, I'd call back anyway and ask the questions specifically that you want answered, it might not get you what you want, but it will get you the answers you've been looking for. My experience with MC started out pretty rocky...so far it is turning out great and with us they have stood 100% behind their product and their customer service has been wonderful. That is only my story.

As my grandmother used to say, "You catch more flies with honey than with vinegar."

[Maristar210]

RobertT is calm, well spoken and loaded!!

I agree with H20 FWIW If you treat people in manner that is hostile, they will become hostile with you. We are human and sometimes this is unavoidable.

East Tx has a good point with regard to your profession. In your business your reputation is your name, it will carry you as far or as short as it's perception.

I would try the original approach one more time in a calm and rational manner all the while leaving the I'm an atty jargin out of it.
I do not envy your situation and I wish you the best in solving your MC issues.


Steve

[Leroy]

I'm with you O2lightning, if you pay the money for the best it better be the best or cross it off. It's also possible for previous owners to treat great machines like dirt and that is why it is so important to really investigate when buying used. I agree with several others, you need the special dept at Mastercraft, not regular customer service, but you are the 3rd owner of a 4-5 year old boat.


I owned a 96 Ford windstar and tranny goes out at 55k and motor at 60k, will never own another Ford and had already crossed off GM, hence I own 2 lexus's and one honda now.

[maristarman]

H20 Girl, weren't your issues with a new boat, not one that was 5 years old and had two previous owners?

02 Lightning, if you're a lawyer you must know what caveat emptor means. You're the third owner, of a 5 year old boat.

Don't get me wrong, I'd also be ticked off if something I just dropped over 30K on had a ton of problems. And I definitely wouldn't have paid for a new tranny in a truck that only had 39K miles on it. I'd have probably talked to a lawyer about it.

But one of the biggest problems we have in this country is that we have become extremely litigious.

Everyone wants to blame someone else for their problems and/or poor decisions.

Sometimes people cause their own problems, or make poor decisions.

When the wife and I were looking at making a large investment in a boat, we didn't want to expose ourselves to exactly the kind of things you are going through, so we sucked it up and borrowed a little more and went with a new boat.

I wish you the best of luck, and I'd recommend you keep on Mastercraft to try and at least get some type of "official" response from them. But if you read around this board there are numerous stories of "bad dealers" exacerbating bad situations.

[Ric]

It may be too late for you 02
you came out guns blazing on this site and Easties plan may not work for you now.
You might have actually gotten some valuable information from some of us with experience in dealing with MC on matters warrantable.
You choose to "(b) take action on the back end if you are in a position like me to encourage quality in the future."
Thanks for throwing yourself on the grenade for all of us, (I guess).

[east tx skier]

One thing to add is that when all is said and done, you might not be in a better situation. This happened to me recently when I made the mistake of getting my boat serviced by a dealer that didn't have a tournament boat line. They screwed things up royally. I did my best to work things out with them. They helped me recoupe my losses a bit, but not to my satisfaction. I subsequently got the boat fixed by real professionals. Contrary to the perception of the "typical lawyer," I let my issues with the other dealer go. I got behind my boat for a few sets and it was the furthest thing from my mind. I then employed option (a) (see above). That dealer just lost several thousand dollars last week when I brought my Uncle's boat to the real pros for a bottom job. I hope is was worth the $150 they kept.

/I know it's small $$ compared to what you're dealing with. But your long term happiness and satisfaction is always worth evaluating before you jump into these things.
//It's quite possible that I've mellowed in my old age. ;)

[02lightning]

Just so you guys know, I was extremely polite on the phone with both the individual I spoke with a Travis, and with the individual at MC. The lady I dealt with at Travis was very nice and I believe that she did all that she could to help me. I don't have any beef with Travis Marine, as it does not seem that they are directly involved. When I called MC, I simply tried to explain what was wrong with my boat, but I never had the chance. I was connected with the person who had told the dealership "no" as to my warranty situation. He had already made up his mind and didn't even give me a chance to explain. It wasn't until he told me unequovically that MC would not warranty the work that I told him that I was an attorney and that I didn't think that the situation was being handled fairly. It was at that point that he ended the conversation. I too understand that being nice and polite gets you very far in this world, and I attempted that vein of reasoning with MC and it got me nowhere.

I just wonder why I'm being treated differently that another guy did in the same situation. Also, I want to know why the seals in these boats go out in the transmission and whether I can prevent this from happening again.

[H2OGirl]

seems like you tried the right approach, best of luck!! I know first hand boat problems suck

[02lightning]

Some of you guys must not agree with a basic point made above:

Isn't MC supposed to be "the best?" I certianly thought so until I bought this boat. While I owned my old Prostar, I preached MC and would not have dared bought another brand. However, after dealing with the MC customer service, and considering all of the problems I am having, I'll never buy another MC.

Also, I UNDERSTAND that the X-Star is a five year old boat with 300 hour on it. However, that point taken, is it really OK if the design of this boat is flawed such that many subsequent owners get stuck with a lemon? I know I'm looking at just eating several thousand dollars on this boat and eventually trading it in for a different one from a different company. I just wanted to raise awareness as to my situation. What's wrong with telling the truth and letting others know what's going on. As to throwing myself on a grenade for everyone else.... If that's what happens, so be it. At this point, I have been told unequovically that my boat will not be covered, so it looks like I'm toast anyway.

[H2OGirl]

Have you tried compromising with them since the boat is out of warranty and you are the third owner. Like you pay labor if they pay for the parts or some kind of partial warranty? Or has it been all or nothing?

[lakes Rick]

I have been a Manufacturers Rep for over 25 years at 4 different companies. I have been told that if EVER anyone talks lawyer or lawsuit to walk away and politely say " do not contact me again".. My old manager actually kept our legal representatives cards with him and if anyone even whispered the L word, he handed them the lawyers card, said "contact them not me" and walked away... As a Factory rep I have always felt my job is alot of mediation, never forgetting though where my paycheck comes from. I am also a consumer and do go to bat for people if I feel they have a legitimate complaint.. BUT, I am there to help them and if they want to abuse me or get rude I am gone..........

I once went with a customer who had replaced all the windows in this dumpy little house.. The NEW owner ( jerk) was not happy.. My customer made some comments and lo and behold, the owner was a fresh grad out of University of Oregon Law school.. He started up some gibberish about implied law Vs. yada yada, and my customer got scared and jumped through hoops for this guy....

Not sure how you came off over the phone and sorry about the long version here, but most employee's are told to shut up and end the conversation immediatly if the L word is spoken...

As eastie on here says litigation sucks and the only people who make money are the Lawyers who charge by the hour.....

My two cents....... Rick

[02lightning]

I have been given no options. I was just told "NO!"

[Footin]

I haven't seen a thread take off like this since Erkle was driving down to pick up his boat!

Good luck with your problems, I do hope someone at MC ends up helping out.

[east tx skier]

It wasn't until he told me unequovically that MC would not warranty the work that I told him that I was an attorney and that I didn't think that the situation was being handled fairly. It was at that point that he ended the conversation.

I just wonder why I'm being treated differently that another guy did in the same situation. Also, I want to know why the seals in these boats go out in the transmission and whether I can prevent this from happening again.

The "I'm a lawyer" temptation is great. Please don't think I do not realize this. It's also a conversation ender. What can I say. I just doesn't accomplish anything. It impresses no one. I sincerely doubt it has ever solved a problem. In my limited experience, you gotta play your cards closer.

I'll iterate what someone else mentioned above. As the third owner of this boat, it's quite possible that the previous two owners ragged it out. It's a tranny that MC has been using for a while now. Seems if there were design problems, we'd have heard more about it by now. We tend to hear lots of issues around here.

Look up "boat" in the dictionary. n. Def. "A hull in the water in which to throw money."

[02lightning]

Again, I never mentioned that I was a lawyer until after I was told absolutely that MC would not help me in any way shape or form.

[02lightning]

By the way, its not the tranny that is bad, it is a $20 seal that went out on all three boats, necessitating 900 dollars of labor to pull the motor and/or tranny. Can't run a tranny if there is no fluid in it.

[02lightning]

Further, don't forget about the vinyl. That is a problem that MANY people have had, and is also the most costly.

[east tx skier]

Again, I never mentioned that I was a lawyer until after I was told absolutely that MC would not help me in any way shape or form.

I understand that. It still doesn't accomplish anything except a total lockdown of communications.

[east tx skier]

Further, don't forget about the vinyl. That is a problem that MANY people have had, and is also the most costly.

How often were you spraying it down with 303?

[X2M]

Looks like I'm a little bit late on this thread. If you have already posted this info, sorry it is still a little early on the west coast.

When you purchased the boat was it an "as is" deal? Because of age, hours and multiple owners no warranty was offered or an extended avaliable to purchase at the time of your purchase? Also when you purchased there was no "pink stain" on the vinyl? How long from the time of purchase till all of your problems started happening. Weeks? Months? :)

[lakes Rick]

By the way, its not the tranny that is bad, it is a $20 seal that went out on all three boats, necessitating 900 dollars of labor to pull the motor and/or tranny. Can't run a tranny if there is no fluid in it.

The output shaft seal in my 94 Maristar Walter v-drive is going out also.. My boat has 141 hours on it.. I feel your pain here....

[east tx skier]

The output shaft seal in my 94 Maristar Walter v-drive is going out also.. My boat has 141 hours on it.. I feel your pain here....

Call the lawyers! ;)

/just a little levity.

[lakes Rick]

The "I'm a lawyer" temptation is great. Please don't think I do not realize this. It's also a conversation ender. What can I say. I just doesn't accomplish anything. It impresses no one. "


You impress me Eastie......

[lakes Rick]

Call the lawyers! ;)

/just a little levity.

Not to get on my soapbox, but after one divorce and trying to find out where my EX blew our sons 100K from their trust fund, were both very expensive ways to spend money to accomplish NOTHING<<<<

[Maristar210]

By the way, its not the tranny that is bad, it is a $20 seal that went out on all three boats, necessitating 900 dollars of labor to pull the motor and/or tranny. Can't run a tranny if there is no fluid in it.


$900?

That's what were talking here? Plus the upholstery?

Hell, I beat that amount my first time out hitting a stump. I only had 1 hour on the boat.

Lesson learned. Buy a new boat or be faced with the real possibility that you may face an unknown expense. It could be worse you know?

Steve

[02lightning]

The interrior is like 3k for skins and to get it replaced. So we're talking 4k.

[maristarman]

Some of you guys must not agree with a basic point made above:

Also, I UNDERSTAND that the X-Star is a five year old boat with 300 hour on it. However, that point taken, is it really OK if the design of this boat is flawed such that many subsequent owners get stuck with a lemon? I know I'm looking at just eating several thousand dollars on this boat and eventually trading it in for a different one from a different company. I just wanted to raise awareness as to my situation. What's wrong with telling the truth and letting others know what's going on. As to throwing myself on a grenade for everyone else.... If that's what happens, so be it. At this point, I have been told unequovically that my boat will not be covered, so it looks like I'm toast anyway.

Are you sure you're a lawyer? I thought that the law dealt with facts.(Insert Joe Friday "Just the facts Ma'am voice here).

If you're sure that "the design of this boat is flawed such that many subsequent owners..." then why don't you offer to represent them in a class action lawsuit?

I've read your posts and understand you know of 1 other person that had the same problem, but I haven't heard "many owners" on this site complaining about the problems you report.

You may have a valid point about the "skins", I'm not sure. I know I don't have any pink on my 01 maristar. Not sure if they used the same vinyl for those models.

I also don't know, and you don't know, how the first or second owner maintained that boat.

I've never had a warranty issue (knock on wood). Had her out yesterday for 4 hours wakeboarding and she was running long and strong, just like always.

I really do wish you the best in your situation, but I also believe life is 10 percent what happens to you and 90 percent how you respond to it.

I'm not sure if threatening the folks you're trying to get help from was the best route to take.

[east tx skier]

You impress me Eastie......

And you, me.

"Any complex activity, if it is to be carried on with any degree of virtuosity, calls for appropriate gifts of intellect and temperament. If they are outstanding and reveal themselves in exceptional achievements, their possessor is called a 'genius.'"
On War by Carl Von Clausewitz

"Supreme intelligence consists in breaking the enemy's resistance without fighting."
The Art of War by Sun Tzu

[east tx skier]

Not to get on my soapbox, but after one divorce and trying to find out where my EX blew our sons 100K from their trust fund, were both very expensive ways to spend money to accomplish NOTHING<<<<

The comedian once said ...

You know why divorce is so expensive?

Answer: Because it's worth it.

[lakes Rick]

The interrior is like 3k for skins and to get it replaced. So we're talking 4k.

My suggestion is to cool down for a day or so... Get a head honcho's name from someone on this board ( H2O girl???) call him up NICELY present your concerns, and try to work out a compromise...

My suggestion would be to offer to take new skins ( no labor ) and take care of the seal your self.. My Walter comes out fairly easily.. Are the Hurths much more difficult?? Do the engines need to come out with the Hurth to service it?? After the new seal make sure someone who knows what they are doing aligns it..... I am going to take my V-drive to a local power transmission shop to service mine...

As Clark Howard says " customer NO service" is not the place to take this to.. WAY above their ability to offer you anything......

[captkidd]

Here's my 2 pennies worth: You are in the very enviable position that you can easily tow your boat directly to the front door of MC's headquarters and show them in person that the boat has not been abused (hopefully), that the problem is real and not just your opinion, and that you're a reasonable person who only wants to get the situation resolved. Maybe a compromise is in order: they give you the new skins and you have a shop install them; they split the cost of repairing the transmission. Put your problems in writing (not on a legal document or letterhead), state what you hope to receive and why, and then what you will accept (the compromise). Leave this with document with them. Again, do not mention anything about taking legal action during this visit or in this document. If you choose this course, do so afterwards; leave them wanting to help you (even if they can't).

The thing that seems to have been overlooked here is that the other two boats that were repaired out of warranty were both one owner boats (or did I miss something?). Practically all dealers and companies will treat the original owner better than the second or third owner (right or wrong). Maybe it's because the original owner paid full cost and directly added to the company's sales revenues. Who knows? In either case it doesn't excuse the treatment you received from someone whose job it is to resolve issues like this; their attitude was certainly unprofessional and totally different from anything I've ever experienced in my dealings with MC.

I was the original owner of a 1998 Dodge pickup, and the sunvisors would not fold down all the way because they were so wide that they hit the windshield posts. I never thought that much about it until my father-in-law bought a 1999 model and didn't have the same problem. I had the truck in for servicing and asked the dealer about it. They measured my sunvisors and those from a newer truck and admitted that there was a problem. However, they wouldn't fix the problem (which they admitted was a design mistake) because the truck was out of warranty. Now obviously the mileage on the truck had nothing to do with the poor design (they didn't grow as I drove more miles), but the warranty was the warranty. I totally agree that in terms of dollars this was nothing like your problems or having a transmission fall out, but in principle it was worse because the problem was not related to the truck's age or mileage or anything that I could have possibly caused. Not a big deal and it didn't stop me from buying another Dodge pickup (but this one was used, not by choice but by $).

I would be very interested to hear from others on here who own this model boat to see if they have had similar problems. I'm more than just a little surprised that you chose to buy a boat just like the one your friend had so many problems with, but I've done worse. I really wish you the best of luck in getting this resolved. I'm sorry that you have been turned off on MC's, but I also question whether you would have received any different results from any other company.

[Maristar210]

The interrior is like 3k for skins and to get it replaced. So we're talking 4k.

I hear ya. 4K is a lot but like I said it could be worse.

The glass is half full my friend. And as to your time off the water until you can afford to have the work done. that is why they invented VISA my good man. Get it fixed and get back on the water. Life is short enough.


Good Luck

Steve

[6ballsisall]

Its odd, since the boards inception Ihave not heard of one individual here that has had problems with the skins or transmission in 01 boats and with 3k members you'd think someone would have said something or posted a question. There are quite a few boat owners with boats from those years.
The squeaky wheel can sometimes get greased but can we just stick to the facts of the matter, like you have some issues with your boat?

[lakes Rick]

And you, me.

"Any complex activity, if it is to be carried on with any degree of virtuosity, calls for appropriate gifts of intellect and temperament. If they are outstanding and reveal themselves in exceptional achievements, their possessor is called a 'genius.'"
On War by Carl Von Clausewitz

"Supreme intelligence consists in breaking the enemy's resistance without fighting."
The Art of War by Sun Tzu

I will have to get my other brother "Daryl" to explain this to me..

[bcampbe7]

I guess my question would be, did you check the boat over very carefully before you pulled the trigger? If so, the previous owner covered it up well.
I can't believe that all these problems just appeared, 2 months after purchase, on a 5 year old boat.

[east tx skier]

I will have to get my other brother "Daryl" to explain this to me..

Hell, I was just trying to sound smart. I think it means ...

1. The balance of intellect and temperament are ideal. They are not the norm. They should always in mind when facing difficult situations.

2. The greatest victories do not result from battle.

I'm still wanting to know how often 303 was applied to the vinyl.

[02lightning]

One boat was a one owner boat. The second boat, that had the same problems as mine and was fixed this year, was a 2nd owner boat. Many individuals have had problems with their vinyl pinking on these boats. Further, my friend, who is a marine engineer that designs boats for one of the largest manufacturers in the world believes that the tranny setup/flooding issue is due to a defective design. It just seems to me that MC should help me figure out how to fix these problems so that they (a) don't happen again, and/or (b) don't cost me 4k.

Maybe I'm asking for too much. But, dang, wouldn't it be nice if I were here praising how MC helped me out of a jam?

[captkidd]

I'd like to explain that there were 2 more pages of responses posted while I was typing my treatise above. Therefore if anything changed during that time, I'm not responsible. :D

[02lightning]

I brought my friend with me who had previously owned the 01 x-star to look at this boat before buying it. We went through the motor, tranny, pulled all the sticks, checked the fluid levels and color, etc. In two months, this thing has fallen apart.

[east tx skier]

One boat was a one owner boat. The second boat, that had the same problems as mine and was fixed this year, was a 2nd owner boat. Many individuals have had problems with their vinyl pinking on these boats. Further, my friend, who is a marine engineer that designs boats for one of the largest manufacturers in the world believes that the tranny setup/flooding issue is due to a defective design. It just seems to me that MC should help me figure out how to fix these problems so that they (a) don't happen again, and/or (b) don't cost me 4k.

Maybe I'm asking for too much. But, dang, wouldn't it be nice if I were here praising how MC helped me out of a jam?

How often did you apply 303 to your vinyl?

[Maristar210]

I'm still wanting to know how often 303 was applied to the vinyl.[/QUOTE]

East tx

Would it have mattered in the two months he owned it? I only ask because my dealer told me "twice a year" was enough????

Please el respondo

Steve

[jmyers]

02 I think from being in a buisness that deals with customer service issues daily the last thing we like to hear is "I"m a Lawyer" that just sets the whole conversation up for problems. You said on your post when you told them that they said your conversation was over. I am a new Master Craft owner and did so because I could not get Nautique to work with me like MC, and I am so far very glad I did but it does prove even when dealing with one of the best boat manufatures it still isn't easy. It is nice to know if you aren't happy with one then you can go to the other. MC just as Nautique have been around for a long time, and it is because they do stand behind their products. I hope you understand where I and the rest of the owners are coming from, it just sounds like you and MC bumped heads hopefully you can get back on track, and let them show you why they are in the top two!!

[02lightning]

By the way, most people don't know or understand the vinyl issue. There were some spots on the boat when I bought it, but the owner thought that they were stains from drinks or something. By the way, this boat has been wiped down after every use, and the prior owner stored it in a climate controled garage. He has a house on the lake with a boat ramp coming off of his driveway. Must be nice......

[east tx skier]

I don't know if it would've mattered. I was just curious. The vinyl has to be maintained and protected.

[02lightning]

If you guys want to read up on an interesting issue, do some searching on the pinking problem. Its really interesting, as even 3m, bleach, or any other cleaning agent will not prevent the pinking problem. It's wierd. Also, ask yourself, Why doe MC not offer white any more?

[Maristar210]

I don't know if it would've mattered. I was just curious. The vinyl has to be maintained.

Begs the question from the top poster, how often?

Steve

[east tx skier]

02lightning, I'm confused about their not offering white anymore. I was just on there yesterday and saw what appeared to be white vinyl.

How often did you spray down with 303?

[Maristar210]

If you guys want to read up on an interesting issue, do some searching on the pinking problem. Its really interesting, as even 3m, bleach, or any other cleaning agent will not prevent the pinking problem. It's wierd. Also, ask yourself, Why doe MC not offer white any more?

This pinking issue is mentioned in my owners manual of my 04 Maristar. It explains the reason it happened but I cannot remember verbatum. It is a real issue as you say. It's mentioned in the owners manual for cripe sakes.

Steve

[milkmania]

k, I'm caught up now

best of luck to you

[6ballsisall]

jmyers, good points and post. The lawyer trump card always comes out and to me, it just spells recipe for disaster. You won't get a company to work with you if you butt heads. Sometimes a little sugar goes alot farther than a threat.

[6ballsisall]

Well, O2 I give you credit in one area. You may have set a new record for fastest accelerated thread in one day. :D Although, I have to say, I don't think this one is going to have the "stamina" as compared to the swimsuit thread. :D

Ok, highjack complete :D

[RobertT]

Once I stopped covering the boat while it was wet or had wet things in it the sun bleached out the pink stains on my Chaparral.

I apply 303 once a week, a very light dusting and a wipe down with a microfiber towel dedicated for its use. I do the same on my pontoon boat, which is out in the sun every day....I don't even own a cover for the boat. The vinyl is absolutely perfect. Yesterday, I took an entire bottle ($11.00) of 303 fabric spray and soaked my bow cover, bimini, and used the rest on the carpet.

When I sell my boat, it is going to have a ton of hours on it but it is being maintained meticulosly. The buyer may or may not notice that...a good cleaning before the sale and a few hundred in fluids can make any boat look pretty dang good and hide bigger problems.

Oh, and call me old school, but I will bend over backwards for anyone...until the legal jargon comes out...then I laugh and tell them to screw off...even if they are right. Nothing against lawyers, but there are two reasons to do something:

1. Because its the right thing and you are a mans man...a man of character.

2. Because the law may or may not be used to make you do it.

Question my character and I will debate with you all day until we both agree about what is right (not what is legal), once you pull out the "my lawyer is better than your lawyer" stick you just made my life a lot easier...I can walk away.

[Ric]

Some of you guys must not agree with a basic point made above:

Isn't MC supposed to be "the best?" I certianly thought so until I bought this boat. While I owned my old Prostar, I preached MC and would not have dared bought another brand. However, after dealing with the MC customer service, and considering all of the problems I am having, I'll never buy another MC.

Also, I UNDERSTAND that the X-Star is a five year old boat with 300 hour on it. However, that point taken, is it really OK if the design of this boat is flawed such that many subsequent owners get stuck with a lemon? I know I'm looking at just eating several thousand dollars on this boat and eventually trading it in for a different one from a different company. I just wanted to raise awareness as to my situation. What's wrong with telling the truth and letting others know what's going on. As to throwing myself on a grenade for everyone else.... If that's what happens, so be it. At this point, I have been told unequovically that my boat will not be covered, so it looks like I'm toast anyway.
Yes, MC is still the best and if you get the right person and handle yourself properly, you'll get help with your skins.
seal failure at 300hrs?
perfect pass shorted?
These kinda things aren't really warranted on a 5yr old 300hr boat in my opinion.
again, good luck but I think I'd have started this move to "raise awareness" a little differently if I were in your shoes.

[6ballsisall]

Yes, MC is still the best and if you get the right person and handle yourself properly, you'll get help with your skins.
seal failure at 300hrs?
perfect pass shorted?
These kinda things aren't really warranted on a 5yr old 300hr boat in my opinion.
again, good luck but I think I'd have started this move to "raise awareness" a little differently if I were in your shoes.

tru dat, ric :toast: tru dat :popcorn:

[Ric]

If you guys want to read up on an interesting issue, do some searching on the pinking problem. Its really interesting, as even 3m, bleach, or any other cleaning agent will not prevent the pinking problem. It's wierd. Also, ask yourself, Why doe MC not offer white any more?
Yep, white is gone and I'm not happy about it. But maybe the whatever color they call it now will not get them threatened or badmouthed.

[Diesel]

If you guys want to read up on an interesting issue, do some searching on the pinking problem. Its really interesting, as even 3m, bleach, or any other cleaning agent will not prevent the pinking problem. It's wierd. Also, ask yourself, Why doe MC not offer white any more?

I have white in my 05..............

[east tx skier]

What is white called now? Looks white to me, with some grey accents.

Still curious about my 303 question?

[Maristar210]

What is white called now? Looks white to me, with some grey accents.

Still curious about my 303 question?


East

He's not going to answer. You're a persistent one aren't you?

Steve

[Ric]

What is white called now? Looks white to me, with some grey accents.

Still curious about my 303 question?
the white in my 05 is not nearly as white as the white in my 00.
I don't like it but it feels much tougher and looks cleaner.
Trouble is, it's hot. It's only slightly grayish off white but it's enough that it smarts a bit on tender feet & other body parts when in direct sun and dry. Not a big deal, but not white

[bcampbe7]

East

He's not going to answer. You're a persistent one aren't you?

Steve


I believe he has answered. ;)

You may have mentioned this, but...
I am also wondering how you store the boat after use?
Microorganism thrive in hot humid/moist areas. If you threw your cover on after using the boat this time of year you are going to have mold issues. Even if you didn't, and you put it in the garage, if you don't have some sort of ventilation to properly dry the boat out you will have mold issues eventually.
I don't care what brand of boat you have, if not stored properly they will develope mold.

[maristarman]

By the way, most people don't know or understand the vinyl issue. There were some spots on the boat when I bought it, but the owner thought that they were stains from drinks or something. By the way, this boat has been wiped down after every use, and the prior owner stored it in a climate controled garage. He has a house on the lake with a boat ramp coming off of his driveway. Must be nice......


I've read a lot of posts on this board, but yours are by far the most interesting to me.

You seem to have the perfect answer to every comment made by someone on this board where it seems to demonstrate that you have some culpability here.

Let me see if I have this straight......

Your original post claimed that you were a MC owner, and you traded in your boat for a 4-5 year old boat that had two previous owners. Oh,, and you knew going into it that at least one other person had major problems with this model and year boat.

It worked great for two months and now there are all these problems. You called Mastercraft and they told you they wouldn't help because it was out of warranty. You told them you didn't like that and just happened to mention that you were a lawyer, although you weren't trying to intimidate them. You were just mentioning your career I guess.

When people on this board mention things like, didn't you inspect the boat before you bought it, you just happen to have a "friend" who designs boats for the largest marine manufacturer in the world who went over the boat with a fine tooth comb before you bought it.

That seemed very fortuitous for you.

When people seem to question the vinyl issue you bring up, you just happen to know for a fact that owner #2 kept the boat in a climate controlled garage in his mansion on the lake.

Again very fortuitous. A guy with a house on the lake with a private boat ramp from his house and a climate controlled garage to house his USED BOAT in seems very convenient to me.

Why would a guy with that much dough buy a used boat?

If I can afford to build a climate controlled garage to house my boat, I'm putting a new boat in it.

At this point, I believe you that you bought a 4-5 year old used boat, and you are having problems with it, and you are regretting your decision.

But the INCREDIBLY convenient answers you have for everyones honest questions seem too suspicious for me.

I'll continue to read this thread to see how everything works out, but I'm really beginning to think that you don't want anyone to help you on this board, you just want to complain and have everyone agree with you.

I think there are a few other boards you can post Mastercraft complaints on and get everyone to agree with you. You might want to try those. (HINT: Try one of MC's competitors boards)

And I really do wish you the best with getting your boat fixed in the most cost effective manner.

[east tx skier]

Yeah, didn't want to presume. I'll be on the swimsuit thread. Let me know if we get a 303 frequency response. I ought to buy stock in 303. I bet it would outperform TIVO.

[Diesel]

the white in my 05 is not nearly as white as the white in my 00.
I don't like it but it feels much tougher and looks cleaner.
Trouble is, it's hot. It's only slightly grayish off white but it's enough that it smarts a bit on tender feet & other body parts when in direct sun and dry. Not a big deal, but not white

You might be right but I'll take some pics tonight of my 05.

If I asked 100 people what color my interior was............100 would say white.

[maristarman]

Theyd also say it only goes in reverse in one direction.

[Ric]

You might be right but I'll take some pics tonight of my 05.

If I asked 100 people what color my interior was............100 would say white.
Oh me too but my local rep immediately corrected me that it was not "white" but "off-white"
I call it the lightest grey I've ever seen

[east tx skier]

That's apparently what MC calls it, "Light Grey." Could've fooled me, that's for sure.

[Scot]

(1) the brakelights fell out of the trailer, (2) the alternator failed, (3) the bilge pump stopped working automatically, (4) the perfect pass shorted out, (5) the kill switch broke, (6) the factory CD changer quit working, (7) the interrior is turning pink all over (getting worse every week) (8) the bearings fell out of the raw water pump, and (9) the transmission seals gave out, filling the transmission up with water and preventing it from holding fluid.


Sorry to hear about your issues, but there might be another side to this story that nobody, including you, knows about. For instance, how many times was this boat rode hard and put up wet? Did it ever see a closed or covered storage, or was it left out all season in the sun, rain, etc? Was it handled without proper care or respect? Was it worked on by inexperienced mechanics? Or was is just plain abused in the first 250 hours of its life? Perhaps if your old trusty pro-star had been abused before you bought it, you might have never enjoyed it either. If the person or dealer you bought it from would not disclose any of this info should have been a sign to walk away.

As for the interior, I find it hard to believe that it only started to turn pink after you took ownership of the boat. There should have been warning signs that you might have missed in your inspection.

All of these items, with maybe the exception of the tranny bearings are what I would call consumables or perhaps maybe could have been caused by mis-use or neglect. I take that back, maybe the tranny was run low on oil at one time or another, or maybe was never changed.

Re: The implied threat stating you are a lawyer? Game over... As a lawyer yourself, you should know that it is not in the best interest of ANY person that works for, or owns a business, or basically ANY LIVING PERSON, PLANT, or ANIMAL, to speak to another lawyer about such an issue without legal representation in tow. (pun)

You will be lucky to speak with anyone at MC that is not their legal rep.

Good luck.... and remember the good times in your prostar... I don't see the call to throw the baby out with the bath water.

[Diesel]

Theyd also say it only goes in reverse in one direction.

Your right!!

Because the majority of the population does not posses the "skillz" to fully appreciate and exploit the abilities of a DD........................ :D

[east tx skier]

02Lightning has logged off. I spent a long time crafting a PM to him earlier. I wish I could've gotten an answer to my 303 question.

/I give and I give.

[Diesel]

Oh me too but my local rep immediately corrected me that it was not "white" but "off-white"
I call it the lightest grey I've ever seen

I did notice it got much hotter in the sun than my 95.

[6ballsisall]

I've read a lot of posts on this board, but yours are by far the most interesting to me.

You seem to have the perfect answer to every comment made by someone on this board where it seems to demonstrate that you have some culpability here.

Let me see if I have this straight......

Your original post claimed that you were a MC owner, and you traded in your boat for a 4-5 year old boat that had two previous owners. Oh,, and you knew going into it that at least one other person had major problems with this model and year boat.

It worked great for two months and now there are all these problems. You called Mastercraft and they told you they wouldn't help because it was out of warranty. You told them you didn't like that and just happened to mention that you were a lawyer, although you weren't trying to intimidate them. You were just mentioning your career I guess.

When people on this board mention things like, didn't you inspect the boat before you bought it, you just happen to have a "friend" who designs boats for the largest marine manufacturer in the world who went over the boat with a fine tooth comb before you bought it.

That seemed very fortuitous for you.

When people seem to question the vinyl issue you bring up, you just happen to know for a fact that owner #2 kept the boat in a climate controlled garage in his mansion on the lake.

Again very fortuitous. A guy with a house on the lake with a private boat ramp from his house and a climate controlled garage to house his USED BOAT in seems very convenient to me.

Why would a guy with that much dough buy a used boat?

If I can afford to build a climate controlled garage to house my boat, I'm putting a new boat in it.

At this point, I believe you that you bought a 4-5 year old used boat, and you are having problems with it, and you are regretting your decision.

But the INCREDIBLY convenient answers you have for everyones honest questions seem too suspicious for me.

I'll continue to read this thread to see how everything works out, but I'm really beginning to think that you don't want anyone to help you on this board, you just want to complain and have everyone agree with you.

I think there are a few other boards you can post Mastercraft complaints on and get everyone to agree with you. You might want to try those. (HINT: Try one of MC's competitors boards)

And I really do wish you the best with getting your boat fixed in the most cost effective manner.


Good observation Mari. One other question, if sounds as if you happen to know the guy who you bought the boat from because you seem to know alot about him personally. I seem to remember reading that mentioned this boat had problems before. Why would you buy a boat that you knew had problems and then Bit** at MC when the problems flare up???

02, you are probably wondering why you are getting so much opposition here, I mean after all, this is a MC board and you should be able to come here for advice and info right? The people on here are great people and everyone has a level head. Coming here for advice and info was the right thing 02. But I have to say, if I was in MC's shoes and you approached me the way you posted here on the board I'd tell you the exact same thing.

[jmyers]

Diesel, I have an "05" X9 it looks white at first glance but it is off white, I can tell a difference in the color, feel, and thickness. When you get home take a look, you will probably see it is not true white, but close!

[east tx skier]

I'm off to get a haircut and order some 303.

[Andyg]

This is right out of the 2004 owners manual on the pink vinyl and I quote.

"In some instances, consumers have reported the appearance of a pink stain on vinyl that is resitant to various cleaning methods. Our lab tests indicate that the pink stain has been present in the past, but it becomes more visible to the naked eye whenever the whitest-white vinyls are used. This it true regardless of manufaturer or vender. Mastercraft has chosen a white that reduces the appearance of the pink stain but retains as much of the lightest white we can use.

Although there can be other causes for pink staining in vinyl, most pink stains are caused by dyes produced by micro-organisms, otherwise known as a form of fungi.

It is virtually impossible for consumers to avoid these micro-organisms as they exist in the atmosphere. It is also more prevalent in high-humidity areas. Rain can cleans the air with the result that the micro-organisms are deposited on items such as marine vinyl.
While the vinyl is treated to resis the growth of the micro-organisms (meaning the vinyl is not a food source), the stain results from failure to properly clean and maintain the vinyl. This means after use the upholstrey must be cleaned with a soft brush and warm soapy water. If this procedure is not followed, the micro-organisms can find the marine vinyl to be a suitable host site. This situation is worsened if the boat is stored without proper ventilation or if the boat cover is put on while the vinyl is still wet, creating a situation in which all forms of fungi (mold and mildew) thrive.
The organism causing the pink stain has been identified by the Burlington Scientific Corporation as Streptoverticillium reticulum, although there are other organisms that can cause stains."

So that pretty much tells me that it is more of a cleaning/maintenance issue for the owners to prevent the pink staining from occuring and Mastercraft most likely won't warranty it. Why they did in the other owners cases I don't know. But it is hard to expect based on this info that they will fix it on a 5 year old boat.

[Ric]

I'm off to get a haircut and order some 303.
I thought UT boys got ponytails, not haircuts??

[Diesel]

Diesel, I have an "05" X9 it looks white at first glance but it is off white, I can tell a difference in the color, feel, and thickness. When you get home take a look, you will probably see it is not true white, but close!

Here is a pic I found of my interior followed by an 02 x-star "white" for comparison.

http://img283.imageshack.us/img283/5488/dsc00579r0fe.jpg
http://img76.imageshack.us/img76/9460/dsc00566r7am.jpg

[jmyers]

Diesel you must be at home or have pictures with you. Now you have me thinking again, I will look when I get home it is hard to tell in the picture it is so bright. I did notice a small stain from what looks like a pollen spot from a bee on my sun pad area, so I guess it can stain.

[Diesel]

for contrast.............an 02 X-Star with "white".

http://img76.imageshack.us/img76/9460/dsc00566r7am.jpg

[milkmania]

checkpoint

[JEREMY79]

My opinion is if you are nice to a company they will, in turn, be nice to you. Someone comes in my shop threating lawsuits and so on ( hasnt happenend yet) they will be politey escorted to the door. And asked to call my lawyer. I dont deal with people who blow up and are arses.

[X2M]

I did notice a small stain from what looks like a pollen spot from a bee on my sun pad area, so I guess it can stain.

Your stain wouldn't happen to be tiny and kind of a brown/mustard color would it? Anything like this?

[RobertT]

There is another way to look at this, although I do not necessarily agree with it it is worth thinking about.

If Mastercraft or any other manufacturer decides to give its customers a 3 year warranty, when are exceptions taken?

Most true design flaws surface far before any warranty is up, but there are exceptions.

If Mastercraft decides to warranty a product after the 3 years, who pays for that? Right now, there is a guy that is in a Mastercraft dealership trying to negotiate the price on a new boat, and the bottom line price that he will pay includes the cost of these types of expenses. So, we must assume, that if Mastercraft decides to cover the costs of items that are not under warranty that we as owners are sharing that cost.

In addition, who is reaping the reward? Who are they doing it for? Is it the person that is the most brand loyal and who's claim has the most merit, or is it who is the biggest PITA. I for one do not want to pay another 2% to cover the cost to make a pain go away.

I would almost rather them say that nothing will be covered after the warranty other than recall type issues, and make it fair for all of the customers. Better yet, make the warranty 4 years in lieu of 3 for everyone.

But whatever you do, don't reward an extra year (or 5) warranty on my future dime due to fear of online repercussions or threats by attorneys.

Again, just another way of looking at it.

[rodltg2]

in my opinion all newer mc upholstrey sucks. my 04 already has little marks like those brown spots and yellowing of the thread. i dont want to hear that all boats do that becuase they dont. i have had two other brands and have friends at the ski lake with every inboard brand imaginable and i only see it on mc's 2000 and on. my 93 upholstery is in better shape as far as cloring goes.

[jmyers]

Hi X2, it looks like the same it is mustard colored at first but when wiped off it is more yellow on the stain. So did you read my post about the 4 week old trailer taking a hit from a chevy envoy on Sunday. The trailer won from what I can tell she said her truck has damage along the side, and my trailer has some scratces (and white paint from her white Envoy) She did leave a phone # though.

[6ballsisall]

My opinion is if you are nice to a company they will, in turn, be nice to you. Someone comes in my shop threating lawsuits and so on ( hasnt happenend yet) they will be politey escorted to the door. And asked to call my lawyer. I dont deal with people who blow up and are arses.

Tru dat' Jeremy. I have no problem telling someone who brings out the "L" word who to call.

[AirJunky]

Your stain wouldn't happen to be tiny and kind of a brown/mustard color would it? Anything like this?
I have these stains on my 94 upholstery. I was under the impression that they were from a Cottonwood or Poplar tree (not sure which) we have on the beach that tends to drop little seeds all over the grass & sand.

[RobertT]

Those spots look like spider crap to me. I get them all the time from my canopy...and its always right under where a spider has a little egg sack or something. They are black, and the black comes off easily leaving a nasty brown spot that turns orange after a little while.

I know it sounds nuts, but use more 303. I keep my rear sunpad pretty coated, and now they tend to wipe off without issue. When the vinyl is dry, it tends to be ALOT harder to get them off.

In any case, in my limited experience, don't use harsh chemicals to get it off. The sun will erase them in a short amount of time.

Oh, and in my opinion, the 04 Malibu vinyl is a bit better than MC's. On the other hand, the vinyl that MC uses for accent seems better than anything I have ever seen. It just seems to be resistant to just about everything. I am assuming it is simply a better (much more expensive) grade of vinyl.

[RobertT]

and for a little threadjack/comedic relief.....

These are from a book called Disorder in the Courts, and are things
people actually said in court, word for word, taken down by the court
reporter as part of the record, and now published by the court
reporters
who had the torment of having to remain calm while these exchanges were
actually taking place:

ATTORNEY: Are you sexually active?
WITNESS: No, I just lie there.
______________________________
ATTORNEY: What is your date of birth?
WITNESS: July 18th.
ATTORNEY: What year?
WITNESS: Every year.
___________________________________
ATTORNEY: What gear were you in at the moment of the car impact?
WITNESS: Gucci sweats and Reeboks.
____________________________________
ATTORNEY: This myasthenia gravis, does it affect your memory at all?
WITNESS: Yes.
ATTORNEY: And in what ways does it affect your memory?
WITNESS: I forget.
ATTORNEY: You forget? Can you give us an example of something you
forgot?
____________________________________
ATTORNEY: How old is your son, the one living with you?
WITNESS: Thirty-eight or thirty-five, I can't remember which.
ATTORNEY: How long has he lived with you?
WITNESS: Forty-five years.
_____________________________________
ATTORNEY: What was the first thing your husband said to you that
morning?
WITNESS: He said, "Where am I, Cathy?"
ATTORNEY: And why did that upset you?
WITNESS: My name is Susan.

__________________________________________________ ______________________
ATTORNEY: Now doctor, isn't it true that when a person dies in his
sleep, he
doesn't know about it until the next morning?
WITNESS: Did you actually pass the bar exam?
___________________________________
ATTORNEY: The youngest son, the twenty-year-old, how old is he?
WITNESS: Uh, he's twenty-one.
________________________________________
ATTORNEY: Were you present when your picture was taken?
WITNESS: Would you repeat the question?
____________________________________
ATTORNEY: So the date of conception (of the baby) was August 8th?
WITNESS: Yes.
ATTORNEY: And what were you doing at that time?
WITNESS: Uh....
_____________________________________

ATTORNEY: She had three children, right?
WITNESS: Yes.
ATTORNEY: How many were boys?
WITNESS: None.
ATTORNEY: Were there any girls?
______________________________________
ATTORNEY: How was your first marriage terminated?
WITNESS: By death.
ATTORNEY: And by whose death was it terminated?
____________________________________
ATTORNEY: Can you describe the individual?
WITNESS: He was about medium height and had a beard.
ATTORNEY: Was this a male or a female?
______________________________________
ATTORNEY: Is your appearance here this morning pursuant to a deposition
notice which I sent to your attorney?
WITNESS: No, this is how I dress when I go to work.
______________________________________
ATTORNEY! : Doctor, how many of your autopsies have you performed on
dead people?
WITNESS: All my autopsies are performed on dead people.
___________________________________
ATTORNEY: ALL your responses MUST be oral, OK?
What school did you go to?
WITNESS: Oral.
____________________________________
ATTORNEY: Do you recall the time that you examined the body?
WITNESS: The autopsy started around 8:30 p.m.
ATTORNEY: And Mr. Denton was dead at the time?
WITNESS: No, he was sitting on the table wondering why I was doing an
autopsy on him!
____________________________________
ATTORNEY: Are you qualified to give a urine sample?
WITNESS: Huh?
__________________________________
ATTORNEY: Doctor, before you performed the autopsy, did you check for a
pulse?
WITNESS: No.
ATTORNEY: Did you check for blood pressure?
WITNESS: No.
ATTORNEY: Did you check for breathing?
WITNESS: No.
ATTORNEY: So, then it is possible that the patient was alive when you
began the autopsy?
WITNESS: No.
ATTORNEY: How can you be so sure, Doctor?
WITNESS: Because his brain was sitting on my desk in a jar.
ATTORNEY: But could the patient have still been alive, nevertheless?
WITNESS: Yes, it is possible that he could have been alive and
practicing law.

[MarkP]

WITNESS: Yes, it is possible that he could have been alive and
practicing law.:uglyhamme :uglyhamme :uglyhamme :uglyhamme

[02lightning]

Ok, let me address several things that have gotten misstated or facts that have gotten twisted:

1) I have a friend that works as a marine engineer for a large boat manufacturer. He has helped me work on the various problems I have had with the boat. He did not go an look at the boat with me before I purchased it. Another individual who owned an 01 x-star went with me and looked over the boat to see if he could tell whether there were any signs of this boat having the same problems that his did. The only thing we noticed was that it had some pink spots on the interrior which were indicitave of the microorganism pinking problem. Otherwise, the boat checked out fine.

2) The previous owner of the boat lived on the lake, kept the boat in a climate controlled garage with the cover off. He told me that he had not had any problems wiht the boat and had taken meticulious care of the boat. (I understand I cannot verify this)

3) 2 of my friends have owned 2001 mastercrafts (and X-Star and and X-30). Both had their transmission seals go out and both had to have their interriors replaced due to pinking. Both of these individuals had the work done under warranty. The owner os the X-30 is a second owner and the work was done this year.

4) I wipe the boat down after every use and I have used various cleaners on the interrior every single time it is cleaned. (303, simple green, etc.) Nothing prevents the spread of the pinking.

5) I only mentioned that I was an attorney AFTER the mastercraft warranty rep told me that MC ABSOLUTELY WOULD NOT WARRANTY ANYTHING. I did not treaten anyone or try to intimidate anyone. All I said was X has happened to my boat in 2 month. I have 2 friends (both of whom the dealer and factory reps knew personally) that had these same issues with their boats and I wanted to know what my options were. I only said that I was a lawyer in reference to the excuse the rep gave me for not covering the defects. I was told that because I was a Third owner and not a Second owner, that was why things were not being covered. All I said was that legally, that did not seem to make sense to me as I am familiar with the law on warranty issues.
I NEVER threatened anyone. It wasn't like I called up and said "Hey, I'm a lawyer and I'll sue the pants off of you if you don't fix my boat!!!!" That was simply not the case at all.

6)

[02lightning]

Oh, and the guy who I bought this boat from had purchased the boat when it was less than a year old. I believe it was one of those deals where a person with some connection to MC bought it at a discount only to resell it.

[X2M]

Hi X2, it looks like the same it is mustard colored at first but when wiped off it is more yellow on the stain. So did you read my post about the 4 week old trailer taking a hit from a chevy envoy on Sunday. The trailer won from what I can tell she said her truck has damage along the side, and my trailer has some scratces (and white paint from her white Envoy) She did leave a phone # though.

Did it happen in the Moccassin parking lot? Who hit who? Parking up there was crazy! I'm sure accidents like yours happen alot up there.

I'm not sure what the spots are from on my vinyl. I have heard lots of things. I am leaning towards spider poop. I can't find anything to get it off. Even tried straight bleach on the end of a q-tip and no change. :( I am still on the hunt for something to get the job done. I'll let you know if I have any success.

[milkmania]

danged fast thread we got here!

[02lightning]

be careful with bleach, it takes the elasticity out of the vinyl.

[6ballsisall]

danged fast thread we got here!

Yep, but I stand my ground. Not enough "stamina" to out do the Swimsuit thread :headbang:

[02lightning]

I'm not so much looking for sympathy as any helpful suggestions. For instance, maybe someone knows a good interrior guy who does vinyl work. Or possibly where I can get material cheap. Also, I'm just letting people know what's going on so that we can all learn from this experience. Good or bad, its always helps to better our knowledge of a company or individual with which we are investing tens of thousands of dollars of our hard earned money in their products.

Certainly, everyone here would be happy to see MC stand behind their products.

[ski_king]

Yep, but I stand my ground. Not enough "stamina" to out do the Swimsuit thread :headbang:
Well, maybe we need some photos of swimsuits next to spots on vinyl.

[jmyers]

X2, it was in the first stall at the top of the ramp on Moccasin, I had my wife pull the truck up and thought "how lucky she got an easy and close space" not always the case. I do like the girl's reply when I asked her how fast she was going when she hit it and she said UH only about 5 mph backing up with no trailer even, she thought 5 mph isn't fast to hit something I guess, I'm glad she has plastic bumpers and did't hit the fiberglass wheel well.

[02lightning]

Also, if you guys notice, the only problems that I'm complaining to MC about are the interrior and the tranny. I understand that other stuff breaks and I fixed that stuff myself without asking about a warranty deal. The only reason I am pressing the issue is that I don't have 4k lying around.

[ski_king]

Also, if you guys notice, the only problems that I'm complaining to MC about are the interrior and the tranny. I understand that other stuff breaks and I fixed that stuff myself without asking about a warranty deal. The only reason I am pressing the issue is that I don't have 4k lying around.
Do you have any pictures of the spots?

The transmission seal can be replaced for a few hundred and get you back out on the water. Then in the off season, work on getting the vinyl cleaned or replaced. Just my :twocents:

[lakes Rick]

She


Say no more.........

[02lightning]

I have been quoted 9 hours for the tranny seal at $95/ hr from the dealership. The skins alone are over 2k.

[RobertT]

Its never going to happen, but it would be nice if we could have two "threads" that stayed on top all the time. It would be a great resource for Mastercraft engineers.

1. Problems

2. Suggestions for future models

Again, not going to happen, the competition would use it as a thread to show people how "bad" something is...but it would be a nice way to see what are isolated issues and what are serious problems in need of resolution.

[lakes Rick]

The only reason I am pressing the issue is that I don't have 4k lying around.

Now this comment I can truly relate to........

[02lightning]

I just think that with how competitive the market is for boats, and how MC's prices keep getting higher every year, the alternative manufacturers like Malibu keep getting better and better looking. Now if MC's service dept. helps us out, we'll stay brand loyal, but if not, the we'll "jump ship" so to speak. I know I will unless something miraculous happens in the near future with my boat.

[X2M]

02lightning sorry for the thread jack. I know about how bad bleach is for the vinyl. I think a small (pencil lead size) dot won't hurt to much. :) Was your boat bought from a dealer "as is"?


JMeyers - Sorry about the damage. At least she left you a note saying she did it with all her info. :)

LakesRick - You need to work on your issues. Not all women are evil. Some of us are actually quite nice. And "She" owned up it too. :)

[6ballsisall]

Well, maybe we need some photos of swimsuits next to spots on vinyl.

Yeah, he'd get my sympathy then :purplaugh :purplaugh

[lakes Rick]

[QUOTE=RobertT]and for a little threadjack/comedic relief.....

These are from a book called Disorder in the Courts, and are things
people actually said in court, word for word, taken down by the court
reporter as part of the record, and now published by the court
reporters
who had the torment of having to remain calm while these exchanges were
actually taking place:

ATTORNEY: Are you sexually active?
WITNESS: No, I just lie there.


I was there... That was my EX........

[lakes Rick]

LakesRick - You need to work on your issues. Not all women are evil. Some of us are actually quite nice. And "She" owned up it too. :)

Yes Maam.... "Some" of you are, most are not... Some of you can drive well, MOST of you cannot.. VERY FEW of you can back up.....
Just my 2 cents but remember I have "issues".......

[east tx skier]

I thought UT boys got ponytails, not haircuts??

If I only still lived in Austin. ;)

Unfortunately for me, my hair doesn't grow long. It grows big. Most importantly though, my wife likes it short.

[X2M]

I meant that as a joke. Thus the :) . Do I now fall into the evil category because of the comment?

[6ballsisall]

I meant that as a joke. Thus the :) . Do I now fall into the evil category because of the comment?


:popcorn: :popcorn:

[lakes Rick]

I meant that as a joke. Thus the :) . Do I now fall into the evil category because of the comment?

Not if you fix me up with a NICE woman about my age ( 50) who takes decent care of herself and would like to float around in my MC???????? I seem unable to do so for myself.. I seem to find the NOT NICE ones....

[east tx skier]

4) I wipe the boat down after every use and I have used various cleaners on the interrior every single time it is cleaned. (303, simple green, etc.) Nothing prevents the spread of the pinking.


02L, I'm not trying to beat a dead horse here, but since you asked for advice.


Simple green is on the "no no" list of cleaners for the upholstery I believe. 303 is not a cleaner. It is a vinyl protectant. It is essential to the maintenance of vinyl. I'm not trying to belittle your problem. But I am curious about the regularity that you used this protectant. The stuff is like a force field. From my experience with it, it's hard for me to imagine little microbes getting through it.

[Ric]

Also, if you guys notice, the only problems that I'm complaining to MC about are the interrior and the tranny. I understand that other stuff breaks and I fixed that stuff myself without asking about a warranty deal. The only reason I am pressing the issue is that I don't have 4k lying around.
Time to take action on the back end

[jmyers]

I use Fantastik on the upholstery, and it is on the "MC approved list" it seems to work very good, and I think with a small brush even better. I am going to get 303 today though to protect it.

[OhioProstar]

Go back to the dealer that had original contact with MC and see if they won't work some sort of discounted material pricing for you. It might be something MC would be willing to work with them on.

Thank you for bringing your experiences to our attention and I think if you search for interior topics you can find some thoughts on that. Bay Area Watersports and Rambo Marine jump to mind if you end up having to purchase new skins. Some other folks have had better luck with custom shops. I have a '95 and the seat seams are pulling so next year I will end up buying new skins....most likely I will go custom so I can ensure better stiching.

[X2M]

Not if you fix me up with a NICE woman about my age ( 50) who takes decent care of herself and would like to float around in my MC???????? I seem unable to do so for myself.. I seem to find the NOT NICE ones....

She needs to be nice, 50ish, like MC's, take decent care of herself and must be able to back the trailer up. Shouldn't be to hard to find a good one for you. ;) Anything else?

[lakes Rick]

She needs to be nice, 50ish, like MC's, take decent care of herself and must be able to back the trailer up. Shouldn't be to hard to find a good one for you. ;) Anything else?

Nice Hooters????????

[east tx skier]

I use Fantastik on the upholstery, and it is on the "MC approved list" it seems to work very good, and I think with a small brush even better. I am going to get 303 today though to protect it.

Yeah, I hear Fantistik is er, uh, fantastic as a cleaner.

[6ballsisall]

Nice Hooters????????

ROTFLMAO!!! :D

I think for a prerequisite of hooking rick up photos need to be placed on the swimsuit thread for a formal "interview" :D

[X2M]

Nice Hooters????????

Real or store bought? Does size really matter?



3M also makes a nice vinyl cleaner/restorer (I think it was Memo that recomended it to me). I also second the Fantastik. It works well. Just not on the spider poop.

[captkidd]

I'm off to get a haircut and order some 303.

BTW, how did you find a barber shop that sells 303 and how often do you use it on your hair? Inquiring minds want to know.

[east tx skier]

First, I wash my hair with Fantastik. The 303 is just to protect it (and keep it in place).

[Leroy]

Plus you don't get pink head either! :D

How often do you use 303 on your hair Doug?



First, I wash my hair with Fantastik. The 303 is just to protect it (and keep it in place).

[02lightning]

F.Y.I.

I'm trying to work with the dealership and/or MC for parts or at least advice on how not to let this happen again. Well see what happens......

[jmyers]

Hey, I also want to say to 02Lightning I am glad you blew off all that steam this morning, it sounds like you are taking all the replies alot better. From what I can see this is a close nit boat owners community, and everyone has thier up's and down's with boats (Even MC'S) but in the end S--t works out. It is very frustrating when you are trying to use a boat and it dosen't work, and everyone here feels the same it is just how you handle and how far you get with it to be handled! As long as you stick behind your boat and MC I really think they will help you somehow, and if there is anything one or all of us can do to help I know we will.

[jmyers]

X2 I thought store bought and MC went togehter! Or at least they should !

[ski_king]

Interesting thread....

02lightning's problems with his boat

X2momma vs. lakes Rick women issues

east tx skier's hair care tips

[RobertT]

We are all only one catastrophe away from being a disgruntled customer.

Well said jmyers!

If it were me, I would lobby for skins and parts for cost, and do the work yourself. Before I did that, I would clean the heck out of the thing, buy mold killer and apply it, then put a dehumidifier inside the boat with the drain tube going out of the drain hole of the boat. Cover it, and let it run until you need it next. I have been wondering what a zero humidity environment would do to cure problems like this.

Or, as a lawyer, surly you have unlimited access to criminals. Have one steal you another boat of your choice in exchange for free representation.

[RobertT]

Oh, and my vote is for store bought. As far as maintenance and shape is concerned, its like having a long term extended warranty.

Real are better during the warranty period, but quickly fall apart as more miles are put on them.

[Ryan]

I want to know if you have a black boat cover.[/I] It exacerbates the pink bacteria.

Oh, and a few more comments.
I have been given no options. I was just told "NO!"
You always have the option to ask to speak to their manager.

If you guys want to read up on an interesting issue, do some searching on the pinking problem.
Search where??


I brought my friend ...We went through the motor, tranny, pulled all the sticks, checked the fluid levels and color, etc.
Did you test drive the boat? I don't care how knowledgeable your friend is if he didn't advise a lake test. Example: what good is a compression test when you later discover the engine over heats or something?

We all get excited to buy a (another) boat. I have to take your age into account. You're younger than me even, I have to believe you were REALLY REALLY [too] excited [as I would be] to get and XStar that fresh out of law school. Also, that new out of law school, I might tout it around too.

The fact that you haven't called H20 girls contact by now shows your level of courage.

I heard the '06 Rides are already sold out. You see they hook you and get you to buy a higher priced model.

[east tx skier]

Robert, that's what I was thinking. If you're out of options, use some tough cleaner. Forgot to mention Magic Eraser as an option. Some dealers use soft scrub (although it's not recommended per se) followed by 303. Also, in case you haven't tried it, it's amazing how well the sun can bleach out some stains on its own.

[jclose8]

Doug,
I believe you were asked how often you use 303 on your hair?..... Are you going to answer?

[MarkP]

Doug,
I believe you were asked how often you use 303 on your hair?..... Are you going to answer?Well Doug???:mad:

[RobertT]

Yea, I am thinking about putting my old dehumidifier in my boat and setting it at 40%, and sealing it up when I winterize it. I wouldn't think it would hurt anything, and would certainly prevent mold and mildew

[east tx skier]

Doug,
I believe you were asked how often you use 303 on your hair?..... Are you going to answer?

Apparently, it isn't relevant. If it turns pink, I'll go after the manufacturer. ;)

[east tx skier]

Yea, I am thinking about putting my old dehumidifier in my boat and setting it at 40%, and sealing it up when I winterize it. I wouldn't think it would hurt anything, and would certainly prevent mold and mildew

Overtons sells some water-absorbing packets that might do well for this, too. I'll get a link.

Here you Go

Dome Moisture Absorber (http://www.overtons.com/modperl/overtons/detail/pdetail2.cgi?r=detail_view&item_num=201231)

Happy's Air Dryr (http://www.overtons.com/modperl/overtons/detail/pdetail2.cgi?r=detail_view&item_num=20425)

[ski_king]

Manufacturer of 303 or the hair?

[captkidd]

Hey Brieod, Jclose8 stole your old avatar! Know any good lawyers?

Just kidding guys.

[east tx skier]

Manufacturer of 303 or the hair?

The hair, of course.

[east tx skier]

Hey Brieod, Jclose8 stole your old avatar! Know any good lawyers?

Just kidding guys.

I just noticed that.

[RobertT]

http://www.chemicalfabricsandfilm.com/pdfs_researchSection/techSupport/moldmarine.pdf

[yzwiley]

Also, if you guys notice, the only problems that I'm complaining to MC about are the interrior and the tranny. I understand that other stuff breaks and I fixed that stuff myself without asking about a warranty deal. The only reason I am pressing the issue is that I don't have 4k lying around.

At first is amazes me that you bought the boat with full knowledge of the problems your buddy's have had with the same make and model boat. ...but then, after seeing how well you spell, utilize grammar, and that fact that you're a lawyer makes it all clear to me now. Dude, you should have bought a Bayliner. I hear those boats rock.

Would you like some cheese and crackers?

[SD190EVO]

If the skins are 4 grand, you might as well try gasoline, terpentine, bleach or anything else. What can it hurt now? A little lessening of the 'elasticity of the vinyl' is much cheaper than 4 grand.

[mitch]

I should have kept my prostar, as I owned it for 2 years and had ZERO problems with it, however, it was a much older boat. The X-Star had 250 hours on it when I bought it. If MC would have offered me skins, I would have been much more appreciative, but they didn't give me that option or any other. Yes, I understand that I took a chance with a used boat, and I'm paying for it now. Trust me, I blame myself for not buying a newer, less expensive boat. Heck, or I could have borrowed 5k more and got an 05 V-Ride and still be on the water.

The 05 V-ride is a great buy. That is a excellent WB hull. I hope you get your problem resolved. I had some interior issues w/ my 00 205 and MC came thru for me. Good luck

[east tx skier]

Agree with SD190EVO. But as far as bleach goes, it also weakens the threads. Gasoline sounds fun though.

[rodltg2]

you should bleach the seats and immedialty put on 303, fix the tranny and sell that boat. go out and buy a brand new air mobious. that will fit you well. good luck.

[yzwiley]

you should bleach the seats and immedialty put on 303, fix the tranny and sell that boat. go out and buy a brand new air mobious. that will fit you well. good luck.

May as well keep the tradition going.

Yeah, mock up the boat to look good and sell it to some unsuspecting enthusiast. That way we can have another thread from another newbie about how his or her boat has interior which is falling apart. Boy, now that will be fun.

[Ric]

you should bleach the seats and immedialty put on 303, fix the tranny and sell that boat. go out and buy a brand new air mobious. that will fit you well. good luck.
:purplaugh :purplaugh Did the 04 sell yet?

[east tx skier]

That way we can have another thread from another newbie about how his or her boat has interior which is falling apart.


And with that, YZwiley lost the newbie designation and became a "regular." Here here!

/just bustin' your stones pal.

[Workin' 4 Toys]

Well, what is the new status of the phone calls to H2O's contacts? And did you tell them to view TT for all the "facts"?

[Granite_33]

I'll side with 02L on the tranny seal. To me that is the more important of the two components.

Pinking Seats? Hey you got pink seats!
Faulty Seal? Hey you have a boat that won't work!

The fact that MC has a section on the pinking in the owners manual tells me that this issue is more widespread than just an occasional one. An issue that is not fully controllable by the factory, or the vinyl maker. (Although note to MC.....mildew proof vinyl!!) They had to address it to avoid trading out years worth of pink vinyl.........

The tranny seal......if they have a bad history with them......then that would be more important to me.

02L you're in a tough spot.....no doubt about it!!!
MC is equally in a tough spot, since they have set a precedence for some people by addressing the issues for them.............see what good will gets you these days???

[Ric]

:eek3: 2500 views in 8 hrs!!!!!!!!!!!!!!
A friendly hello to all lurking M, N & "other" owners :wavey:

[Workin' 4 Toys]

Good point GRANITE, if MC told the others NO, then they wouldn't have put themselves in the predicament. :confused:

[G-man]

I feel sorry for your situation with this boat. I feel you won't get anything out of MC. Warranties are expired, MC didn't make the vinal or the seal. It is to bad your local dealer isn't at least offering parts at cost and you pay the labor. But really these problems aren't caused by the dealer either. Buying anything used is a gamble at best.

[Ric]

I feel sorry for your situation with this boat. I feel you won't get anything out of MC. Warranties are expired, MC didn't make the vinal or the seal. It is to bad your local dealer isn't at least offering parts at cost and you pay the labor. But really these problems aren't caused by the dealer either. Buying anything used is a gamble at best.
George, I have to ask.... Did you start a thread like this one when you went to the dark side? ;) J/K

For the record we're all duped if lightning is a troll :purplaugh

[Granite_33]

Good point GRANITE, if MC told the others NO, then they wouldn't have put themselves in the predicament. :confused:

Unfortunately, my father in law was right when he said that "being nice to someone will always come back to bite you in the a$$".

MC has a tough job balancing the needs of their business with the wants of the customer. (all the while trying to technologically advance their boats)

I'm in a business that habitually has "good customers" asking for one time favors..........well, those one time favors always seem to turn in to "well you did it for me last time!!" habits. :noface:

02L is one of the unfortunate ones on the outside looking in on what should be a more hard line MC policy.

[rodltg2]

:purplaugh :purplaugh Did the 04 sell yet?

my 04 is solid now, skiing it off and on too. i may just keep both if i dont get what i want for it. its on ebay now .

[Ric]

my 04 is solid now, skiing it off and on too. i may just keep both if i dont get what i want for it. its on ebay now .
you have GOT to be kidding

[jmyers]

True on being out of warranty, but they also have to think about the future it isn't always the problem today it is the purchase tommorow. Mc prides itself on a family of boat owners and the dealership is one of many to buy from so they need to remember that even if they have to go a little out of their way to do it. These are not cheap boats (like some I won't mention) so when dealing with a company like MC we may ask for more than normal and really mabey we should because we are sticking with the family, RIGHT!!!

[RobertT]

Why should the dealer give anyone a "special" deal, he bought a used boat! If I buy a used chevy from you and it turns out that I need a new alternator, why in the h#$% would a local chevy dealer make a special concession for me?

To tell you the truth, in my opinion, I think that Mastercraft or any other manufacturer should research issues and do one of two things with these types of issues:

1. Come clean about a design flaw or product flaw, and make an offer to every boat owner or...

2. Do nothing, its out of warranty. If you buckle under for those that bi%ch the most only....you are forming a pretty weak loyal customer base. This thread has shown, however painful, that making exceptions for a few customers and not all can come back and bite you in the ***. One disgruntled customer with pink seats, and thousands of views just on this site. Too bad.

[lakes Rick]

Interesting thread....



X2momma vs. lakes Rick women issues

Maybe I should listen to my Dad.. He has said for years I should write a book...... "Ricks issues"..... I can see it now.. Best seller list, Jay leno show, my own radio talk show...... sure.

[jmyers]

Unless I am missing something he I thought he bought it from the dealership as a used boat, if not then retract my statement on the dealer doing too much. But I still stand behind what I said about MC standing behind their product (buy the best expect the best!!!) He didn't hit a dock or run it without oil, it sounds like a defect, and should have some consideration for that, I would expect some help to get that more than $30,000 5 year old boat going, this isn't like buying a used Yugo!

Ok I looked, and it was a little unclear where he got it, now I know it was originally purchased a Travis, so the dealership is not at fault.

[east tx skier]

I'm starting to have a change of heart. Funny how these long threads will do that to you. 02L, I wish you all the best. This is just one guy's dumb opinion. I don't wish pink seats on anyone.

You know, be it one year out or seven years out, out of warranty is out of warranty. Even when I had my carburetor troubles that even a rebuild wouldn't fix, and even upon hearing that PCM/CC recalled that carburetor for issues similar to what I was experiencing, and even after learning of one 93 prostar owner who got MC to replace that carburetor with a model that worked, I never for a minute, as the second owner of a boat out of warranty, expected to do anything about it for me now. I dug deep and paid for a new carburetor. I wasn't under warranty. It seemed so obvious to me at the time. I didn't expect them to make an exception for me then and I wouldn't now.

Granted, a new carb is quite a bit cheaper than new skins. It's not that I don't recognize that. It's just an analogy.

Plus, as an attorney, you undoubtedly understand the significance of purchasing something used "As Is." You probably signed/initialled a full page acknowledgement with the "As is" all over it. I can understand your disappointment, but what this really comes down to is good will on MC's part. Sure, you could argue that it's a design defect, but with 3,000 members and growing, if 01 v-drives were blowing seals and getting pink left and right as a matter of course, we'd have probably heard more of it on this board (it's pretty active as you can probably tell).

If I was in your shoes, would I be pretty discouraged? Sure. But I can't see it as reasonable that MC should warranty this stuff forever. There are just too many variables on things like transmissions and vinyl. These are very easy things for the PO to totally neglect. Heck, in your original post, you note that it had some pink stains when you looked at it and your friend had had the same issues with his boat. Why buy it in the first place :confused:

All that said, I hope you get it worked out.

[BriEOD]

Maybe I should listen to my Dad.. He has said for years I should write a book...... "Ricks issues"..... I can see it now.. Best seller list, Jay leno show, my own radio talk show...... sure.

You crack me up Rick.

[jmyers]

Ok here is what I would I think they should do (like it really matters) it is a used boat and out of warranty, so the seats are seats they still work even though they are pink. The other minor stuff deal with it, used boat. The transmission different story they should sell the parts at cost and 02lightning pays for labor mabey even discounted from the dealer to help out if they will do that. And I think he needs to mend a bridge at MC to have them do anything. I think that would keep everyone happy, just my thoughts take em' as you will.

[TMC]

I think that it is time someone from MasterCraft chime in since our voice is valid in this dialogue as well. Initially let me begin by telling you I will take the 30,000 foot approach at first and then drill down to the real issues at hand in this thread.

First, because we are a strong ethical company, we do not enjoy hearing about any bad experiences on our boats or any others for that matter. We could wish everybody's day on the lake would go flawless every time no matter what boat brand you owned. Nonetheless, the view today that tried to bleed through was if we did not help then we did not care and we were not a good or the "best" company. That is simply not fair nor is it the truth. We have to perform due diligence on every case to assess the situation and circumstances. Often that leads us to help people out and at times, we are unable to do much of anything based on those circumstances. The truth is we absolutely do care and we are working more and more every day to prove that to our owners. In fact, we are in the process of re-organizing how we deal with the customer and ways to improve that relationship with you. It will take time and a lot of work on our part, but those that choose to be patient will soon realize their value to us.

Second, let me say thanks to all of you who came out in this thread with your support towards us. We love MasterCraft around here almost as much as you do ( ;) ) and we become disappointed when someone chooses to brow beat us with threats of changing brands or bringing lawyers to the table. And as the visits to this thread indicate, it is hard for us to keep up so we sincerely appreciate your willingness to step up and support our company through your experiences. We know we are not going to get it right every time but it is not the people who brow beat us that keeps us going... it is those loyal to us during the thick and thin that we work so feverishly for year after year.

Third, let me address this specific scenario. We have talked to 02lightning about his situation and we have been very compassionate towards his circumstances. If we are able, we will try to help him out as much as possible. We hope that our dealings with him and our resolution, if we are able to provide one, will be satisfactory to him. Regardless, I think it is important you know we are having a dialogue with him.

Now on that subject, let me segway to my final point. If you are encountering an experience with your boat that upsets you please follow this advice to ensure we are able to assist you as much as possible.

1) Start with your dealer; they are your best resource bar none. I know there can be delays especially during the summer months but they are the best place to start.

2) If you discover you need to get in touch with the factory, please know what we respond to and what we do not. We simply cannot give much time to individuals who at any point lose their head with us. As someone who has witnessed our tech service department assist customers, they are some of the best. But they cannot use their time settling anyone down. I think we would all agree once someone has lost their cool, it is a lose lose situation no matter what. With that in mind, call us with whatever concerns you may have and although you may be angry, disappointed, upset, etc., please do not let that translate into condescending or angry tones. Be cool, calm and collected and you will proceed much further with us. We may not be able to provide the solution you ultimately desire but you will get closer to it if you keep your wits about you.

3) Do not use the "L" word when talking with us. Liability wise, we would need to hand anybody who wants to bring legal action against us over to our law team because anything else we say could be used against us in a court. So don't be fooled by all the testimonial commercials you see on TV; we don't bend at the knee when you bring up a lawyer. In fact we simply are unable to help if you want to bring a lawyer into the picture.

One quick final not before I sign off. Please help our technical staff here by not posting their names on the board. Once their names hit this board, they get barraged with emails and phone calls because people feel they can get around the system by going directly to a named person. Although they have told me they enjoy the noteriety and fame, they simply can't handle the amount of people who try to get in touch with them. Remember, go to the dealer first!!!

Thanks guys and gals for reading...I am off to monitor the swimsuit thread! I hope everyone continues to have a safe, relaxing summer.

Jason Boertje
Communications Manager

[east tx skier]

Ah, MasterCraft. I bask in its World Record Towing goodness.

So TMC, how often do you apply 303 to your seats? ;) :uglyhamme :friday:

And as a lawyer, I'd like to note that I suggested that the whole threatening litigation thing was a really bad idea.

[jmyers]

It sure is good to hear someone really is there and helping. I made a decision to go with MC over Nautique, and I am glad I did it. I hope 02lightning gets his on the water and feels the MC love!!!
"05" X9 pro tour red loaded and ready(just add water!)

[Granite_33]

Thanks guys and gals for reading...I am off to monitor the swimsuit thread!

AHHHHH...........Jason likey the swimsuit thread, huh?

The overlords like what they see and reply......"It is good"

[Scot]

yeah, what Jason said....

(I'm just sucking up for when I have have my meltdown):rant:

What the heck, I'm off to the swimsuit thread myself

[east tx skier]

Scot, you and I are in the same realm of out of warranty. ;)

[BriEOD]

Second, let me say thanks to all of you who came out in this thread with your support towards us. We love MasterCraft around here almost as much as you do ( ;) ) and we become disappointed when someone chooses to brow beat us with threats of changing brands or bringing lawyers to the table.

Here, Here!!! Get those torches and pitch forks!!!!

[LakePirate]

Well it only took me all day to read the thread.

I have had nothing but good experiences with Travis Marine.

Now for some relaxation on the swimsuit thread. :popcorn:

[Ric]

That may be the last we see of lightning as he had his fit and got his attention.

[G-man]

George, I have to ask.... Did you start a thread like this one when you went to the dark side?

For the record we're all duped if lightning is a troll :purplaugh


No I don't beleive I have posted anything like this. ETS have I???

[jmyers]

I just can't figure out why you would go on a MC owners site like team talk and rip MC to shreds even before you hear other owners, I THOUGHT THAT WAS WHY THIS IS HERE!! I think he just blew up too quick and in the wrong place. If we all didn't like MC they wouldn't be making boats thus no site to talk!!

[milkmania]

checkpoint

also, of course Jason likes the swimsuit thread....
it's still here ain't it ;)

[Footin]

Now that we have MC attention, do you think they will warranty my side window I broke with a drill bit??? :uglyhamme

[Leroy]

Way to go Jason! MasterCraft rocks!

[MarkP]

Now that we have MC attention, do you think they will warranty my side window I broke with a drill bit??? :uglyhamme
I hate to say it but I’m having “issues” with my boat too.

Its blue!!! I never really liked blue all that much. I did know it was blue before I bought it. You know, it had the start of that blue stripe all the way down both sides. Hey, come to think of it, I think the PO told me it was blue:o .

[east tx skier]

No I don't beleive I have posted anything like this. ETS have I???

Not that I'm aware. As far as I'm concerned, you're still the poster child for MC. :D

[Footin]

I hate to say it but I’m having “issues” with my boat too.

Its blue!!! I never really liked blue all that much. I did know it was blue before I bought it. You know, it had the start of that blue stripe all the way down both sides. Hey, come to think of it, I think the PO told me it was blue:o .





Mark, being that your boat is a 90 something, I am sure you can still get the color "blue" covered under some type of warranty claim.


Just what ever you do, DON'T TELL THEM YOU ARE A LAWYER!

[east tx skier]

I hate to say it but I’m having “issues” with my boat too.

Its blue!!! I never really liked blue all that much. I did know it was blue before I bought it. You know, it had the start of that blue stripe all the way down both sides. Hey, come to think of it, I think the PO told me it was blue:o .



Hey, Mark. Don't you have some pink on your seats, too? ;)

Hell, in the 90s, pink was a popular option.

Still no word on my 303 question. :rolleyes:

[MarkP]

Mark, being that your boat is a 90 something, I am sure you can still get the color "blue" covered under some type of warranty claim.


Just what ever you do, DON'T TELL THEM YOU ARE A LAWYER!
I actually want to fix three scratches that I have but the blue for my 93 is only made in the one gallon size now.:(

[MarkP]

Hey, Mark. Don't you have some pink on your seats, too? ;)

Hell, in the 90s, pink was a popular option.

Still no word on my 303 question. :rolleyes:ITS RED!!


RED!!!:rant:

[east tx skier]

Hee hee!

Hey, is it considered a group buy if a bunch of people chip in on 1 gallon of gel coat and pass it around. My father in law had to buy a gallon of blue for his 98. Don't know if (1) he got it from his gel coat guy after the job, and (2) if it's the same blue as 93.

[Maristar210]

checkpoint

also, of course Jason likes the swimsuit thread....
it's still here ain't it ;)

Milk,

Stop already with the checkpoint. You now have me looking arond for that damn video game I was addicted to called hydro thunder and another called Daytona 500.

I'll be layin in bed and I'll hear shhhhh "checkpoint"

[maha skier]

Though, your problems are on a much grander scale, Mastercraft needs a lesson on customer service...I called 3 times last week and left a message on the customer hotline, and to this day no reply.. If mastercraft wants to keep it's reputation, then they better get with the program on customer service. I am not saying that they have to honor every little thing, but as far as their customer relations people on the phone, well they need to go to telephone manners school because they are in fact very unprofessional....I also hope they read this and call me.Sorry for your problems bro :(

[MarkP]

Hee hee!

Hey, is it considered a group buy if a bunch of people chip in on 1 gallon of gel coat and pass it around. My father in law had to buy a gallon of blue for his 98. Don't know if (1) he got it from his gel coat guy after the job, and (2) if it's the same blue as 93.
Its not..

I was going to split a 75$ quart with a TT member that does have the same blue but they stopped making the quart this year.

Now it has to be the 199$ gallon.

I may go for it and just fix the heII out of it. I have a bunch of snaps for the cover that I would love to get rid of, (installed by the previous owner). Not a gallon worth, but.

[milkmania]

Milk,

Stop already with the checkpoint. You now have me looking arond for that damn video game I was addicted to called hydro thunder and another called Daytona 500.

I'll be layin in bed and I'll hear shhhhh "checkpoint"

it's the only way I can keep up with this thread:friday:


ehy, have you tried ATV2 for XBOX?
awesome game

[Leroy]

Mark; Make your tow machine matching!




I actually want to fix three scratches that I have but the blue for my 93 is only made in the one gallon size now.:(

[milkmania]

or trailer?

[Maristar210]

it's the only way I can keep up with this thread:friday:


ehy, have you tried ATV2 for XBOX?
awesome game


Milk,

Nick and I are on to MX vs. ATV Unleashed, its a great game in which my son kicks my a$$ everytime I play.


LOLOLOL

Steve

[privatelakerelic]

I just can't figure out why you would go on a MC owners site like team talk and rip MC to shreds even before you hear other owners, I THOUGHT THAT WAS WHY THIS IS HERE!! I think he just blew up too quick and in the wrong place. If we all didn't like MC they wouldn't be making boats thus no site to talk!!
Dr. Ruth was once asked if you could get pregnant by having anal sex and she replied " of course my dear, where do you think lawyers come from. "

[east tx skier]

Which celebrity roast was it where whoever said he wouldn't _ Dr. Ruth with Bea Arthur's __. Or she was so old her _ had moths.

[MarkP]

Mark; Make your tow machine matching!
Sounds to me like you are sayin to go out and look for that black 35th 197;)

[MarkP]

LOL,,


I just had to look back to see what thread I was on:o

[east tx skier]

Not yet, Mark. It's still under warranty. Wait a year or two so you can get more fixed on it. ;)

[milkmania]

Milk,

Stop already with the checkpoint. You now have me looking arond for that damn video game I was addicted to called hydro thunder and another called Daytona 500.

I'll be layin in bed and I'll hear shhhhh "checkpoint"

now you got me interested....
Description

The player drives a turbo jet powered speed boat in a wild water race filled with ramps, jumps and some treacherous areas of water.


http://www.klov.com/game_detail.php?letter=H&game_id=8161

anyone got any of those coin operated video games?
this would be cool:steering:

edit:
btw, I figure you are talking about the home video games instead of the arcade one

[Maristar210]

now you got me interested....
Description

The player drives a turbo jet powered speed boat in a wild water race filled with ramps, jumps and some treacherous areas of water.


http://www.klov.com/game_detail.php?letter=H&game_id=8161

anyone got any of those coin operated video games?
this would be cool:steering:

edit:
btw, I figure you are talking about the home video games instead of the arcade one

Milk,

Breathe in...

Relax

Breathe out....


Do it again

Yes the Super Nintendo Version. I love that game.

Steve

[stevo137]

The guy bought a used boat that someone beat the s**t out of and then decided to sell it.
This thread will die soon...

[TMC]

Ah, MasterCraft. I bask in its World Record Towing goodness.

So TMC, how often do you apply 303 to your seats? ;) :uglyhamme :friday:

And as a lawyer, I'd like to note that I suggested that the whole threatening litigation thing was a really bad idea.

Since I am still trying to convince my wife I NEED a MasterCraft (like I need food, water, etc.) the answer to the 303 answer is "none...yet". I will keep you posted on how my begging is going...

And as far as your suggestion regarding litigation, we appreciate it. Your advice is definitely credible based on your occupation and goes to show that indeed you are wise beyond your years.

-J

[east tx skier]

303 ought to send me commissions today.

Yes, I'm wise beyond my years, but getting dumber everyday. ;)

[Leroy]

That's probably easier than what you would do with a gallon of epoxy!

When are you going to start hunting?


Sounds to me like you are sayin to go out and look for that black 35th 197;)

[6ballsisall]

I wonder how often he uses 303? No one's asked that question yet have they? :D :uglyhamme

[Mag_Red]

I wonder how often he uses 303? No one's asked that question yet have they? :D :uglyhammeOK ...after reading all 23 pages of this.........I believe he said he used it once a week! I was cracking up every time ETS asked the question. especially after he answered it. :purplaugh

[6ballsisall]

OK ...after reading all 23 pages of this.........I believe he said he used it once a week! I was cracking up every time ETS asked the question. especially after he answered it. :purplaugh


Easty's a persistent bugger aint he :D Go Easty, you make me laugh! :uglyhamme

[PendO]

What a friggin' thread ... It's nice to have the "edit" option, I could even have seen myself writing a similar thread a few years back, and wishing later there was a delete thread option, OT then again, I made my wife email the neighbors last year b/c they wanted to park a tarped jeep in the street all winter ...

I can't help but think that the post would have done better on a Malibu or CC website ... used boat "caveat emptor," ... and a customer will always get better treatment than a customer who identifies himself/herself as an attorney ... and an attorney will probably get just what they deserve, correspondence at arms length and conversation with Gen. Counsel...

and the neighbors kids still won't wave at us, but at least the jeep got moved;)

[jimmer2880]

Dr. Ruth was once asked if you could get pregnant by having anal sex and she replied " of course my dear, where do you think lawyers come from. "

That has got to be the best lawyer joke I've heard!:headbang:

[Workin' 4 Toys]

Since I am still trying to convince my wife I NEED a MasterCraft (like I need food, water, etc.) the answer to the 303 answer is "none...yet". I will keep you posted on how my begging is going...

-J
TMC,
Well, I for one am very glad you had the stones to come out here and post some info. I was pretty sure with the vengence he came here blasting away at MC noone would have given him the time of day (let alone throwing the "L" stone). Myself being (I think) the third post after the thread got started, I was pretty sure it would have been erased. Nice to see people can speak their mind good and bad.
Thanks again for doing a great job, and keep up the good work.

[MarkP]

That's probably easier than what you would do with a gallon of epoxy!

When are you going to start hunting?
Been huntin.. Not that I’m really in the position to drop 40000 right now but if the right one comes along, ya never know.

TMC I’m still in the “beggin” stage too.:o .

[east tx skier]

OK ...after reading all 23 pages of this.........I believe he said he used it once a week! I was cracking up every time ETS asked the question. especially after he answered it. :purplaugh

Actually, he said he cleaned with 303, simple green, etc. Not really a cleaner, but I digress.

Quite frankly, and I could be wrong, it sounded to me like he googled it over lunch. If I'm wrong, I'm wrong. I'm thinking frequency was zero.

As for attorneys getting what they deserve, apart from smooth water and a decent pull, I'm at a loss.

[PegLeg]

Better to ask for FORGIVNESS than to ask for PERMISSION.

[east tx skier]

Is that a Jim Michaels quote or something?

[PegLeg]

My DAD was a criminal lawyer in Knoxville, Tennessee, and he never saw/met an old car/boat/truck/client he didn't like.

[Workin' 4 Toys]

My favorite lawyer quote:
"THE TWO YOOTS"

[Stritt]

Pink interiors were a problem in 2000, this I know first hand. My 205v was always clean, dry and covered when not in use. I took it too Florida in the summer for a 2 week trip, we I returned, pink everywhere, some were fortunate to get the skins replaced, I decided to sell.

I am no longer a MasterCraft owner, I will say this in their defense, once you speak to the right people, progress can be made and solutions will be found. The first level of Warranty, was always harsh and hostile. I believe that they would rather talk to the dealer than the customer. As much as I wanted to get a lawyer involved, I knew that the involvement would close all negotiaitions and turn a bad situation.......even worse. I never mentioned an attorney, lawsuit or anything else. However, with that said, again, there are people at MasterCraft that really do CARE and will search for solutions. Again, I know this first hand. They solution that was presented to me after a month of talks, was one that I gladly accepted and felt wass not only fair, but generous as well. I choose not to buy a MasterCraft this time around, not because I was upset or felt they were a bad company. Our boating needs changed over time, and the boats they offered were to much $$ to justify for us. We went with another company that I feel makes an equal product as far as quality is concerned. We are now Cobalt owners. Just got back from the Keys for a week trip, we forgot how rough water could be and still have a soft ride. This boat is not a ski boat by any stretch of the imagination. Performance is nothing near an inboard, but the ride......very nice.

Good Luck with your issues, I wish you the best.

[east tx skier]

My DAD was a criminal lawyer in Knoxville, Tennessee, and he never saw/met an old car/boat/truck/client he didn't like.

Are you related to Pink Lightning? :uglyhamme

[BriEOD]

Since I am still trying to convince my wife I NEED a MasterCraft (like I need food, water, etc.) the answer to the 303 answer is "none...yet". I will keep you posted on how my begging is going...

-J

So when is MasterCraft going to offer Employee Pricing like the car dealers?! :purplaugh

[east tx skier]

As nice as the price break would be, I think a good old-fashioned price war would sink the big three. I could be wrong.

I can imagine the employee discount is about $500 off. ;)

[jmyers]

I also wonder if the auto dealers will be able to hold their ground now that everyone knows their employee prices, I think they are going to have problems. I also think it is funny that the "Big Names" ran these prices on their cars. Everyone would like employee prices on boats, but I also think it would hurt our MC stature(hope that is how you spell that).

[Thrall]

This has to be one of the funniest threads I've ever read! Got halfway thru it last night and it was almost too good to put down.

[6ballsisall]

:toast: So when is MasterCraft going to offer Employee Pricing like the car dealers?! :purplaugh

I love your thinking Brian!! Mr. Dorton are you listening????

[BriEOD]

I have my moments. I was over sitting at the Harley Davidson bar across the street (my neighbors garage that is orange and black with the bar in it--NO BS) and met a new neighbor who is a car sales manager. For 2 hours he tried to tell me that what dealers ask for is reasonable. I'm like yeah RIGHT. We were going back and forth over beers. Had about 7-8 of the neighborhood men in their just grilling this poor guy. He did finally say that they make a killing off people with bad credit that finance through the dealerships (GMAC, etc.). I hate car salesman....GGRRRRRR...

[bcampbe7]

I have my moments. I was over sitting at the Harley Davidson bar across the street (my neighbors garage that is orange and black with the bar in it--NO BS) and met a new neighbor who is a car sales manager. For 2 hours he tried to tell me that what dealers ask for is reasonable. I'm like yeah RIGHT. We were going back and forth over beers. Had about 7-8 of the neighborhood men in their just grilling this poor guy. He did finally say that they make a killing off people with bad credit that finance through the dealerships (GMAC, etc.). I hate car salesman....GGRRRRRR...


Is there a catch to the 0% financing?

I am not a lawyer, I didn't even sleep in a Holiday Inn last night, but I will tell you that when I pull the "I'm a Network Engineer" card on technical service centers, I get right through. :rolleyes:

[jmyers]

When I bought my boat they told me when they finance it they make 1/2 to 1 % on the loan, so always try to get the loan on your own that is alot of years of interest. So even when you beat them down on the price they still make money in other places, just like the car dealers!

[6ballsisall]

Is there a catch to the 0% financing?

I am not a lawyer, I didn't even sleep in a Holiday Inn last night, but I will tell you that when I pull the "I'm a Network Engineer" card on technical service centers, I get right through. :rolleyes:

No catch that I can think of, it's like using someones money for a term with no penalty. We did it on my Durango, the wife asked the finance guy if there was a prepay penalty. Both the finance guy and I looked at her pretty funny! 8p

The difference b is when one thinks of a Network engineer we usually think of the guy who is going to fix our computer at work or something like that.

When one thinks of a lawyer unfortunately the social norm is to think of someone who used their influence the way pink lightning did.