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Scott
08-28-2008, 08:52 PM
purchased 2 cmrc2-bss remotes and a m475 deck. reputable car stereo business is installing everything. they said they believe one of the remotes was bad. they hooked both up to the y splitter. now they say one possibly contaminated second remote. took 475 out and put cmd5 in and the remotes still wouldnt work...HELP!!!! is cross contamination possible???is it possible the bad remotes screwed up both decks?? I cant get anything from clarion.com or for that matter even talk to a human....AGAIN,HELP!!!!!:mad:

atlfootr
08-28-2008, 08:59 PM
It's hard to tell because ....

Scott
08-28-2008, 09:05 PM
nice picture, i dont have any,sorry. when i say bad, they are saying internally..:(

atlfootr
08-28-2008, 09:09 PM
Were they Grey or Black?
http://ecx.images-amazon.com/images/I/51WhH7YvnrL._SL500_AA280_.jpghttp://audiovideodimension.com/images/Clarion_CMRC2-BSS.jpghttp://akamaipix.crutchfield.com/products/2007/020/h020M475-fp.jpg

Scott
08-28-2008, 09:11 PM
remotes??? black,stainless rings..

Scott
08-28-2008, 09:17 PM
Were they Grey or Black?
http://ecx.images-amazon.com/images/I/51WhH7YvnrL._SL500_AA280_.jpghttp://audiovideodimension.com/images/Clarion_CMRC2-BSS.jpghttp://akamaipix.crutchfield.com/products/2007/020/h020M475-fp.jpg

really nice pic. yes, that setup with the blk face remotes. now its the same remotes with thecmd5.....remotes still not working.

atlfootr
08-28-2008, 09:24 PM
So I take it, you've already been here :confused:
http://www.clarion.com/us/en/support/faq/index.html

Scott
08-28-2008, 09:27 PM
So I take it, you've already been here :confused:
http://www.clarion.com/us/en/support/faq/index.html

yes sir, nothing addressing the issues at hand,altough i did verify the remotes should work with both head units.:(

atlfootr
08-28-2008, 09:31 PM
http://www.hermanelectronics.com/images/spacer.gif
Dug alittle further into the support help of Clarion and found these guys, have you tried calling them ?

I see their Reps of Clarion ...

http://www.hermanelectronics.com/OEMSearch.asp?Manufacturer=clarion
http://www.hermanelectronics.com/Contact.asp

Parts and Accessories
Herman Electronics, Inc.
7350 N.W. 35th Terrace
Miami, FL 33122
customercare@hermanelectronics.com

Phone
305-477-0063
800-938-4376

Fax
305-477-8087
800-938-4377

Audiovisual and Broadcast Mail
Herman Electronics, Inc.
7350 N.W. 35th Terrace
Miami, FL 33122
sales@hermanelectronics.com

Phone
888-736-6888
Fax
305-392-3377

http://www.hermanelectronics.com/images/spacer.gif

atlfootr
08-28-2008, 09:37 PM
Hope that helps you out, try calling tomorrow and let me know how it goes.

2000XPSD
08-29-2008, 09:10 AM
test one at a time, use the single cable that came with the remotes and eliminate the splitter. that remote should work with both decks no prob.
i say bad splitter

Scott
08-29-2008, 09:54 PM
test one at a time, use the single cable that came with the remotes and eliminate the splitter. that remote should work with both decks no prob.
i say bad splitter

both remotes wont work plugged directly into head unit. now we have to wait for more remotes to get here.may be splitter. hopefully they will check that before frying anything else.