View Full Version : Kudo's to Skidim

11-14-2006, 11:25 AM
I ordered and impellor and impellor puller online over the weekend. I got a call yesterday from Karen in Skidim's customer service department to say that I had ordered the incorrect impellor and they would be shipping the correct one. That is proactive! I can't imagine what kind of frustrations I would have had trying to put the incorrect one in, not to mention having to return it. Kudo's Karen and Skidim!

11-14-2006, 12:00 PM
That is one way to get repeat customers! Their prices are good too!

11-14-2006, 12:17 PM
I love skidim! They have helped us out several times!

11-14-2006, 12:20 PM
I've always gotten great advice and service from them. Will always go there first for parts.

11-14-2006, 12:30 PM
Skidim rocks! I spent alot with them when I rebuilt the 86 Skier 19. There service, and willingness to help is incredible!

11-14-2006, 01:36 PM
Great to know that in the computer age, there are still people looking out for us, and correcting our mistakes. I have never ordered anything from them, but have heard excellent things.

11-14-2006, 01:40 PM
I ordered a water pump rebuild kit last year, but later realized I need a whole new pump because the bearings were bad. They returned the whole kit and refunded 100%. No B.S. restocking fee or anything!

11-14-2006, 01:47 PM
I have had many great experiences with SKIDIM!!

11-14-2006, 03:55 PM
I agree. I spent an hour on the phone with Vince trying to trouble shoot a problem a few seasons ago.

11-16-2006, 08:36 AM
Just got an e-mail from Skidim, offering a 12% Thanksgiving Thank You discount off next purchase on most items, check them out! Thanks guys!

11-19-2006, 04:19 PM
yes, skidim is great! I love dealing with them!