View Full Version : Kudo's to Skidim
11-14-2006, 12:25 PM
I ordered and impellor and impellor puller online over the weekend. I got a call yesterday from Karen in Skidim's customer service department to say that I had ordered the incorrect impellor and they would be shipping the correct one. That is proactive! I can't imagine what kind of frustrations I would have had trying to put the incorrect one in, not to mention having to return it. Kudo's Karen and Skidim!
11-14-2006, 01:00 PM
That is one way to get repeat customers! Their prices are good too!
11-14-2006, 01:17 PM
I love skidim! They have helped us out several times!
I've always gotten great advice and service from them. Will always go there first for parts.
11-14-2006, 01:30 PM
Skidim rocks! I spent alot with them when I rebuilt the 86 Skier 19. There service, and willingness to help is incredible!
11-14-2006, 02:36 PM
Great to know that in the computer age, there are still people looking out for us, and correcting our mistakes. I have never ordered anything from them, but have heard excellent things.
11-14-2006, 02:40 PM
I ordered a water pump rebuild kit last year, but later realized I need a whole new pump because the bearings were bad. They returned the whole kit and refunded 100%. No B.S. restocking fee or anything!
I have had many great experiences with SKIDIM!!
11-14-2006, 04:55 PM
I agree. I spent an hour on the phone with Vince trying to trouble shoot a problem a few seasons ago.
11-16-2006, 09:36 AM
Just got an e-mail from Skidim, offering a 12% Thanksgiving Thank You discount off next purchase on most items, check them out! Thanks guys!
11-19-2006, 05:19 PM
yes, skidim is great! I love dealing with them!