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stevo137
07-29-2006, 10:48 AM
I could see how they could fool someone with this one.
I don't know the person that this happened to but a friend sent it to me.


The scam works like this: Person calling says, "This is (name), and
I'm calling from the Security and Fraud Department at VISA. My Badge
number is 12460 Your card has been flagged for an unusual purchase pattern,
and I'm calling to verify. This would be on your VISA card which was
issued by (name of bank). Did you purchase an Anti-Telemarketing Device for
$497.99 from a Marketing company based in Arizona?"

When you say "No", the caller continues with, "Then we will be issuing
a credit to your account. This is a company we have been watching and
the charges range from $297 to $497, just under the $500 purchase pattern
that flags most cards. Before your next statement, the credit will be
sent to (gives you your address), is that correct?"

You say "yes". The caller continues - "I will be starting a Fraud
investigation. If you have any questions, you should call the 1- 800
number listed on the back of your card (1-800-VISA) and ask for
Security.

You will need to refer to this Control Number. The caller then gives
you a 6 digit number. "Do you need me to read it again?"

Here's the IMPORTANT part on how the scam works. The caller then says,
"I need to verify you are in possession of your card". He'll ask you
to "turn your card over and look for some numbers". There are 7 numbers;
the first 4 are part of your card number, the next 3 are the security
numbers that verify you are the possessor of the card. These are the
numbers you sometimes use to make Internet purchases to prove you have
the card. The caller will ask you to read the 3 numbers to him After
you tell the caller the 3 numbers, he'll say, "That is correct, I just
needed to verify that the card has not been lost or stolen, and that
you still have your card. Do you have any other questions?" After you say
No, the caller then thanks you and states, "Don't hesitate to call
back if you do", and hangs up.

You actually say very little, and they never ask for or tell you the
Card number. But after we were called on Wednesday, we called back
within 20 minutes to ask a question. Are we glad we did! The REAL VISA
Security Department told us it was a scam and in the last 15 minutes a
new purchase of $497.99 was charged to our card.

Long story made short - we made a real fraud report and closed the
VISA account. VISA is reissuing us a new number.

What the scammers want is the 3-digit PIN number on the back of the
card. Don't give it to them. Instead, tell them you'll call
VISA or Master Card directly for verification of their conversation.

The real VISA told us that they will never ask for anything on the
card as they already know the information since they issued the card! If
you give the scammers your 3 Digit PIN Number, you think you're receiving
a credit. However, by the time you get your statement you'll see charges
for purchases you didn't make, and by then it's almost too late and/or
more difficult to actually file a fraud report.

bigmac
07-29-2006, 11:34 AM
That's one of the more clever CC scams I've seen.

love2fly
07-29-2006, 11:59 AM
Our VP at the bank confirmed that this scam is real and not some internet hoax.

Ric
07-29-2006, 12:40 PM
that is pretty clever, I had not heard of that one

SkiDog
07-29-2006, 05:11 PM
I am on the phone as I sit here typing this, with the Visa Fraud Dept. My card is paid off every month, and I tried to use it for gas the other day, and it was declined. I did get a call last week, they left a message saying for mr to call back the Visa Fraud Dept. I tried three time and was on hold for a total of about 1 1/2 hours. Never did get thru.

Ric
07-29-2006, 11:35 PM
I had heard that the oldest trick to card theft is to steal the bank card, run to the gas station, get a few gallons. if the card is not declined, then they run to the big box store and rack up some charges while the holder still does not know of the missing card

JohnE
07-31-2006, 10:15 PM
That's a pretty good scam. What they are telling you has just happened is really about to happen. If you don't call back, then when you get your statement, you figure either you'll get credit next month, or else you call to find out about your credit. I wonder how many people never realized the original call was the scam. Thanks for posting.

John