MasterCraft Awarded Coveted ISO Certification

MasterCraft Boat Company has recently announced that it has been awarded the highly sought-after and rarely achieved global ISO 9001:2008 certification from Alliance International, LLC. The certification confirms that MasterCraft, who is the only inboard manufacturer to achieve such a prestigious certification, has met the requirements of the ISO standard for its Quality Management System across its production and product development operations.

“MasterCraft has long been the standard in quality and the fact that we have now received ISO 9001:2008 certification is proof of our ongoing and uncompromising commitment to quality,” said Terry McNew, MasterCraft president and CEO. “This achievement along with our newly announced factory-direct 5-year warranty called MasterCare demonstrates the confidence we have in our product and processes to build our world-class boats. And we are beyond pleased that we are the first in our industry to have both ISO 9001:2008 certification and a 5 year factory-direct warranty.”

In order to achieve ISO 9001:2008 certification, MasterCraft has demonstrated that they have implemented effective quality management systems across all areas of the business, including facilities, people, training, services and manufacturing. Intense interviews were carried out with management and employees, and procedures were meticulously reviewed across all functional areas of the company.

“Standardization of our processes and systems has been a key focus area of our operational excellence strategy,” said Shane Chittum, MasterCraft COO. “We are dedicated to growing an operational excellence culture and as such, are currently registered for subsequent global environmental and safety ISO standards audits this calendar year to earn those certifications as well.”

Quality Policy

MasterCraft is dedicated to customer satisfaction by providing products and services that exceed the requirements and expectations of our internal and external customers.

The core fundamentals for achieving our commitment include the following:

- A clear understanding of customer expectations, requirements, and desires for ultimate satisfaction.
- Compliance to statutory, regulatory, and industry requirements.
- Continuous improvement of the Quality Management System.
- Enabling every employee to do their job right the first time, every time.

Environmental, Health & Safety Policy

MasterCraft is dedicated to achieving excellence in environmental, health and safety (EHS) protection, prevention, and regulatory compliance.

The core fundamentals for achieving our commitment include the following:

- Execution of methods and practices to maintain a clean, safe, and healthful workplace.
- Compliance to statutory, regulatory, and industry requirements.
- Continuous improvement of the EHS Management System.

MasterCraft Team Talk

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